Head of Customer Experience Lead

About UsWe are the Head Office, responsible for driving business growth and customer outcomes through innovative marketing strategies. As a seasoned professional, you will play a critical role in developing and executing our customer acquisition strategy.Key ResponsibilitiesDevelop and implement a customer acquisition strategy that drives business growth and...

Job OverviewWe are seeking a highly skilled Head of Customer Engagement to lead our customer acquisition efforts and drive business growth. The successful candidate will be responsible for developing and executing a comprehensive customer engagement strategy, leveraging expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic.The ideal candidate...

Job Title: Head of Hospitality ExperiencesSalary: £58,000 per annumLocation: London & The CotswoldsAbout the Opportunity:We are seeking a highly experienced and skilled professional to lead our hospitality experiences team. As the Head of Hospitality Experiences, you will be responsible for developing and implementing innovative events and experiences that...

Become a game-changer in the online gaming industry with Betway Group!We're looking for a Head of Customer Experience to develop and execute a comprehensive HVC relationship management strategy that aligns with the company's growth objectives, per region. As part of Super Group, we're driven by our shared vision to become the global leader in the online...

We are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...

Pivotal London is looking for a seasoned Head of Customer Experience to lead efforts across the UK and EU regions. As a member of our executive leadership team, you will play a critical role in shaping our digital and marketing strategy.Key ObjectivesDrive customer acquisition and retention through personalized content and CRM campaigns.Develop and implement...

Job OverviewWe are seeking an experienced Head of Customer Success to lead our close-knit sales and support team in West London. This is a pivotal role within a fast-growing international software company.About the RoleThe successful applicant will guide this dynamic team, providing leadership and support as well as SaaS client strategy and team training...

About the CompanyInsignia Group of Companies is a leading provider of luxury lifestyle services, with a presence in major cities worldwide. Our mission is to deliver exceptional member experiences through innovative solutions and personalized attention.Key Responsibilities:Lead the development and implementation of strategic plans to drive business growth...

Job Title: Department Head - Store Sales and Customer Experience LeadAbout the RoleThe Department Head - Store Sales and Customer Experience Lead plays a crucial role in driving sales growth and delivering exceptional customer experiences across our department. This position requires a talented individual with strong leadership skills, excellent...

Join us at Cancer Research UK as a Head of Asset Management, shaping our digital strategy and delivering exceptional customer experiences. This exciting opportunity requires a forward-thinking professional with a passion for digital transformation.You will work closely with our strategy team to develop a comprehensive digital plan, driving innovation and...

About the RoleWe are seeking an experienced and innovative Head of Customer Experience and Community Innovation to join our team in the Royal Borough of Kingston upon Thames. As a key member of our leadership team, you will be responsible for developing and implementing strategies that improve customer experience and community innovation across the...

About Us:">H&M Group is a family of brands that includes H&M, COS, Weekday, Monki, & Other Stories, ARKET, and Afound. We are a global fashion company with a presence in over 70 countries around the world.">About the Role:">We are seeking a highly motivated and experienced Department Head - Customer Experience to join our team at H&M Group.In this role, you...

Job Summary:As the Head of Customer Experience Delivery at JAM IT Consultancy Ltd, you will be responsible for leading our customer-facing teams and driving business growth through customer-centric initiatives. This is an exciting opportunity to shape the future of our customer service function and work closely with our leadership team to achieve strategic...

Cancer Research UK is seeking a highly skilled and experienced individual to join its Marketing, Fundraising & Engagement directorate as Head of Customer Experience Strategy.The ideal candidate will have a proven track record in leading digital transformation initiatives, driving business growth, and improving user experience.Key responsibilities...

**Job Title:** Head of Sales and Customer Experience**Location:** LondonSalary: £39,500 per annumAbout the RoleThis is a dynamic and rewarding opportunity to lead and develop a team of retail professionals across multiple venues in London.Develop Strategy: You will work closely with department leads to develop and implement strategies that drive business...

About the RoleAs the Head of Digital Lead Generation, you will be responsible for leading our digital marketing efforts, including email, social media, PPC, SEO, and events. You will also be responsible for managing our PR agency relationship, liaising with external marketing partners, and driving social media channels and new business events.

About the RoleWe are seeking an exceptional leader to join our Exclaimer team as the Head of Technical Support (UK/ROW). This is a challenging and rewarding opportunity to lead a talented team and drive excellence in customer service.Main ResponsibilitiesStrategic Planning and Leadership:Work closely with the Director of Support to develop a comprehensive...

About the Job: We are looking for a highly skilled Head of Customer Experience and Marketing to lead our global marketing efforts. As a key member of our team, you will be responsible for developing and implementing marketing strategies that drive customer engagement and loyalty. Your expertise in global brand and product marketing within the beauty, luxury,...

About the RoleThe Head of Client Success and Retention will lead and manage the customer success team, focusing on increasing customer satisfaction, retention, and growth. This role involves collaborating with other departments to ensure a cohesive approach to customer success.Key Responsibilities:Lead, mentor, and develop the customer success team to...

Job DescriptionReporting to the Head of Customer Marketing, the Customer Loyalty Manager will be responsible for devising and implementing marketing campaigns to drive customer engagement to all TSOL direct to customer products and services – Books and Products, Therapy and Subscription. The successful candidate will use a variety of paid and direct...