Head of Customer Experience

About UsWe are the Head Office, responsible for driving business growth and customer outcomes through innovative marketing strategies. As a seasoned professional, you will play a critical role in developing and executing our customer acquisition strategy.Key ResponsibilitiesDevelop and implement a customer acquisition strategy that drives business growth and...

Job OverviewWe are seeking a highly skilled Head of Customer Engagement to lead our customer acquisition efforts and drive business growth. The successful candidate will be responsible for developing and executing a comprehensive customer engagement strategy, leveraging expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic.The ideal candidate...

Job Title: Head of Hospitality ExperiencesSalary: £58,000 per annumLocation: London & The CotswoldsAbout the Opportunity:We are seeking a highly experienced and skilled professional to lead our hospitality experiences team. As the Head of Hospitality Experiences, you will be responsible for developing and implementing innovative events and experiences that...

Pivotal London is looking for a seasoned Head of Customer Experience to lead efforts across the UK and EU regions. As a member of our executive leadership team, you will play a critical role in shaping our digital and marketing strategy.Key ObjectivesDrive customer acquisition and retention through personalized content and CRM campaigns.Develop and implement...

The OpportunityWe're seeking a seasoned Product Leadership professional to join our team as Head of Operations. As a key member of our leadership team, you'll drive high-impact initiatives, leveraging technologies to enhance Monzo's award-winning customer support.You'll partner closely with directors in Product, Engineering, Data, and Design to help shape...

Join us at Cancer Research UK as a Head of Asset Management, shaping our digital strategy and delivering exceptional customer experiences. This exciting opportunity requires a forward-thinking professional with a passion for digital transformation.You will work closely with our strategy team to develop a comprehensive digital plan, driving innovation and...

Job OverviewWe are seeking an experienced Head of Customer Success to lead our close-knit sales and support team in West London. This is a pivotal role within a fast-growing international software company.About the RoleThe successful applicant will guide this dynamic team, providing leadership and support as well as SaaS client strategy and team training...

About the RoleWe are seeking an experienced and innovative Head of Customer Experience and Community Innovation to join our team in the Royal Borough of Kingston upon Thames. As a key member of our leadership team, you will be responsible for developing and implementing strategies that improve customer experience and community innovation across the...

About the RoleWe're looking for an exceptional Head of Customer Operations to join our team and play a key role in driving our business forward.As Head of Customer Operations, you'll work closely with our Operations Director, Devisha, as well as getting lots of exposure to our senior team, who have previously led some of the world's fastest growing...

About Us:">H&M Group is a family of brands that includes H&M, COS, Weekday, Monki, & Other Stories, ARKET, and Afound. We are a global fashion company with a presence in over 70 countries around the world.">About the Role:">We are seeking a highly motivated and experienced Department Head - Customer Experience to join our team at H&M Group.In this role, you...

About the RoleWe are seeking an exceptional leader to join our Exclaimer team as the Head of Technical Support (UK/ROW). This is a challenging and rewarding opportunity to lead a talented team and drive excellence in customer service.Main ResponsibilitiesStrategic Planning and Leadership:Work closely with the Director of Support to develop a comprehensive...

About the JobWe're looking for a talented individual to fill the role of Head of Brand and Creative at our Surbiton office. As a key member of our team, you will play a critical role in developing and implementing CRM strategies to drive business growth.With a strong background in CRM, you will oversee the email marketing team, ensuring seamless delivery of...

About the CompanyInsignia Group of Companies is a leading provider of luxury lifestyle services, with a presence in major cities worldwide. Our mission is to deliver exceptional member experiences through innovative solutions and personalized attention.Key Responsibilities:Lead the development and implementation of strategic plans to drive business growth...

Job DescriptionReporting to the Head of Customer Marketing, the Customer Loyalty Manager will be responsible for devising and implementing marketing campaigns to drive customer engagement to all TSOL direct to customer products and services – Books and Products, Therapy and Subscription. The successful candidate will use a variety of paid and direct...

At The School of Life, we are seeking an experienced Customer Experience Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing campaigns to drive customer engagement and loyalty.Job Summary:We are looking for a highly skilled professional with a minimum of 5 years...

About the Job: We are looking for a highly skilled Head of Customer Experience and Marketing to lead our global marketing efforts. As a key member of our team, you will be responsible for developing and implementing marketing strategies that drive customer engagement and loyalty. Your expertise in global brand and product marketing within the beauty, luxury,...

About the OpportunityWe are seeking an exceptional individual to lead our Customer Success strategy and function. As a key member of our growth engine, you will play a pivotal role in driving revenue growth and expansion. With a strong focus on customer-centricity, you will develop and execute strategies to enhance client satisfaction, retention, and...

**Job Title:** Head of Sales and Customer Experience**Location:** LondonSalary: £39,500 per annumAbout the RoleThis is a dynamic and rewarding opportunity to lead and develop a team of retail professionals across multiple venues in London.Develop Strategy: You will work closely with department leads to develop and implement strategies that drive business...

Job Summary:As the Head of Customer Experience Delivery at JAM IT Consultancy Ltd, you will be responsible for leading our customer-facing teams and driving business growth through customer-centric initiatives. This is an exciting opportunity to shape the future of our customer service function and work closely with our leadership team to achieve strategic...

Cancer Research UK is seeking a highly skilled and experienced individual to join its Marketing, Fundraising & Engagement directorate as Head of Customer Experience Strategy.The ideal candidate will have a proven track record in leading digital transformation initiatives, driving business growth, and improving user experience.Key responsibilities...