Head of Sales and Customer Experience

6 days ago


London, Greater London, United Kingdom Compass Group UK & Ireland Full time

**Job Title:** Head of Sales and Customer Experience

**Location:** London

Salary: £39,500 per annum

About the Role

This is a dynamic and rewarding opportunity to lead and develop a team of retail professionals across multiple venues in London.

  • Develop Strategy: You will work closely with department leads to develop and implement strategies that drive business growth and improve customer satisfaction.
  • Coach and Develop: You will inspire and coach retail managers to deliver exceptional customer experiences, ensuring they have the skills and knowledge to meet or exceed customer expectations.
  • Maintain Operational Excellence: You will work closely with retail managers to maintain operational excellence, ensuring compliance with health, safety, legal, and compliance requirements.

About You:

We are looking for an experienced and motivated sales and customer experience professional who has a passion for delivering exceptional customer service and operational excellence. If you are a natural leader with excellent communication skills and a strong track record of success, we want to hear from you.



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