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Employee Relations Specialist

2 months ago

Leamington Spa, Warwickshire, United Kingdom Robert Walters Full time
Employee Relations Advisor

Robert Walters is seeking an experienced Employee Relations Advisor to join our HR Operations team. As a key member of the team, you will provide first-line advice and manage employee relations cases, ensuring compliance with company policies and employment legislation.

Key Responsibilities:
  • Provide end-to-end case management on employee relations matters, ensuring cases are managed effectively and within agreed Service Level Agreements (SLAs)
  • Offer clear and commercial advice that balances legal compliance and business needs to all colleagues and managers
  • Liaise with internal and external stakeholders to resolve ongoing cases
  • Oversee and manage ER ticketing systems to ensure accurate and timely case handling
  • Ensure ER records are maintained accurately, enabling robust data analysis and trend reporting across the organisation
  • Support and deliver training initiatives that equip managers with the knowledge to handle employee relations matters effectively
Requirements:
  • CIPD qualified (minimum Level 3)
  • Demonstrated experience managing high volumes of ER cases, with a thorough understanding of UK employment law
  • Strong stakeholder management skills, with the ability to build relationships at all levels
  • Proficient in using MS Office and HR information systems for case management and reporting
  • Knowledge of Republic of Ireland employment legislation is advantageous but not essential
What We Offer:

As an Employee Relations Advisor at Robert Walters, you will have the opportunity to work with a dynamic team and contribute to the success of our organisation. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.