Patient Service Coordinator
2 days ago
About This Opportunity:
We are seeking a skilled and compassionate Patient Service Coordinator to join our team at University Hospitals Plymouth NHS Trust. As a key member of our reception team, you will play a vital role in ensuring that patients receive excellent care and support throughout their journey with us.
Job Responsibilities:
- To coordinate and facilitate patient flow, ensuring seamless transitions between departments
- To communicate effectively with patients, relatives, and healthcare professionals, addressing queries and concerns in a timely and empathetic manner
- To maintain accurate and up-to-date records, ensuring confidentiality and data protection
- To work collaboratively with the multidisciplinary team, supporting the delivery of high-quality patient care
- To contribute to the continuous improvement of patient services, identifying areas for development and suggesting solutions
Requirements:
- A strong educational background, including qualifications in English and Maths
- Demonstrable experience in a patient-facing role, preferably within a healthcare setting
- Exceptional communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
Estimated Salary: £26,000 - £32,000 per annum
Benefits:
- A competitive salary and benefits package
- Ongoing training and development opportunities, supporting your career growth
- The chance to make a real difference in the lives of patients and their families
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