Strategic Client Director

4 weeks ago

London, Greater London, United Kingdom White & Case Full time
Lead Strategic Client Development

As a key member of our Business Development Team, you will play a pivotal role in shaping our firm's approach to client management. Reporting to the Director of Clients and Industries, you will be responsible for leading and enhancing our strategic approach to key client relationships, ensuring exceptional and consistent service delivery across the firm.

Key Responsibilities
  • Lead a community of Relationship Managers, promoting a culture of excellence, collaboration, and continuous improvement.
  • Develop and implement best practices for client engagement and relationship management, leveraging industry trends and client feedback.
  • Monitor and analyze program performance metrics, providing regular reports to senior management and making data-driven recommendations for program enhancements.
  • Spearhead the development of personalized client service plans, ensuring key clients receive a consistent, high-quality service experience tailored to their specific needs and preferences.
  • Champion the integration of client relationship management technologies and tools to enhance efficiency and provide insightful client analytics.
  • Support the design and implementation of the Voice of the Client program, ensuring client insights gained are used within the Key and Priority Client programs.
Requirements
  • Bachelor's or master's degree in a related field.
  • At least 10 years' experience in client relationship or business development, preferably within a global law firm or professional services environment.
About Us

At White & Case, we believe in the importance of investing in our people and providing them with the support and development opportunities to achieve their potential. Our compensation package reflects the calibre of our business development professionals, and our benefits are designed to support our employees' changing needs and priorities across different life stages.

We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, cross-border integration, and depth of local, US, and English-qualified lawyers help our clients work with confidence in any one market or across many.

This role is based in our London office and reports to the Director of Clients and Industries, BD, Marketing & Knowledge - Key Clients & Industry Groups. Our standard office hours are 09:30-18:00, with a current requirement for 3 days in the office per week.

We offer a flexible range of benefits, services, and programmes designed to help support our employees' lifestyle requirements, including private medical insurance, pension plan with matched employer contribution up to 7%, holiday purchase, life insurance, private GP services, travel insurance, dental coverage, cycle to work, and holiday purchase (available during annual enrolment).

  • IT Strategic Assurance Lead

    5 days ago

    London, Greater London, United Kingdom Director File Full time

    Director of IT Risk Assurance Job DescriptionOur company's technology risk assurance team is growing, and we're seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. As a key member of the national leadership team, you will oversee the delivery of high-quality work and develop the team members working alongside...

  • Strategic People and Culture Director

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a seasoned Director of People and Culture to drive business growth and enhance employee engagement. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve our organizational culture and employee experience.Key Responsibilities:Develop and implement...

  • Strategic People Director

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...

  • IT Audit Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Job Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...

  • IT Audit Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Job Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...

  • Strategic People and Culture Director

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Role:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team. As a key member, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement.Key Responsibilities:Develop and implement people and culture strategies to drive business...

  • IT Audit Director

    3 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Job OverviewOur client's technology risk assurance team is seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. The successful candidate will oversee the delivery of high-quality work and develop the team members working alongside them.This is an opportunity to further develop your career and be part of the national...

  • Strategic Client Director

    2 weeks ago

    London, Greater London, United Kingdom Aon Full time

    Aon seeks a skilled Strategic Client Director to foster deep relationships with Financial Institutions clients, leveraging expertise in insurance industry knowledge and consultative approaches to deliver distinctive client experiences.As a key member of the Financial Services team, this role will collaborate with Directors to develop and execute growth...

  • Strategic Client Director

    3 weeks ago

    London, Greater London, United Kingdom NTT DATA Full time

    About the RoleWe are seeking a highly skilled Strategic Client Director to join our team at NTT DATA. As a key member of our sales team, you will be responsible for driving business growth and developing strategic relationships with our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients and stakeholders to identify business...

  • Strategic Client Services Director

    3 weeks ago

    London, Greater London, United Kingdom KnoWho Full time

    Job Title: Director of Client ServicesJob Description:We are seeking a seasoned Client Services Director to lead our client relationships and drive strategic success across multi-channel campaigns. As a key member of our team, you will oversee the planning and execution of large-scale event productions, ensuring seamless delivery from concept to...

  • Strategic Client Director

    3 weeks ago

    London, Greater London, United Kingdom NTT DATA Full time

    About the RoleNTT DATA is seeking a highly skilled and experienced Strategic Client Director to join our team. As a key member of our sales organization, you will be responsible for driving business growth and expansion through strategic client relationships and partnerships.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and...

  • Strategic Client Relationship Director

    3 weeks ago

    London, Greater London, United Kingdom Leighton Taylor Consulting Full time

    Strategic Client Relationship DirectorWe are seeking a highly experienced Strategic Client Relationship Director to lead and enhance our firm's strategic approach to key client management. As a key member of our team, you will be responsible for delivering exceptional and consistent service across the firm, working directly with partners, business leaders,...

  • Strategic Client Director

    3 weeks ago

    London, Greater London, United Kingdom NTT DATA Full time

    About the RoleNTT DATA is seeking a highly skilled and experienced Strategic Client Director to join our team. As a key member of our sales organization, you will be responsible for leading high-value, strategic pursuit teams to achieve growth and profit targets.Key ResponsibilitiesBuild and develop excellent stakeholder relationships with new prospect...

  • Strategic Client Director

    2 weeks ago

    London, Greater London, United Kingdom NTT DATA Full time

    About the RoleWe are seeking a highly experienced Strategic Client Director to join our team at NTT DATA. As a key member of our sales leadership team, you will be responsible for driving business growth and developing strategic relationships with our clients.Key ResponsibilitiesDevelop and execute sales strategies to achieve business growth targetsBuild and...

  • Corporate Data Management Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Director, People & Culture (Maternity Cover)Location: Remote; London, UKRemote work allowedKey ResponsibilitiesDevelop and implement strategic people and culture initiatives to drive business successLead a high-performing team and drive business results through collaboration and effective communicationPartner with cross-functional teams to drive...

  • Corporate Data Management Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Director, People & Culture (Maternity Cover)Location: Remote; London, UKRemote work allowedKey ResponsibilitiesDevelop and implement strategic people and culture initiatives to drive business successLead a high-performing team and drive business results through collaboration and effective communicationPartner with cross-functional teams to drive...

  • Strategic Account Director Member Engagement

    2 weeks ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    At MSL McKesson Strategic Services Limited, we are seeking a highly skilled Strategic Account Director to join our team. This role will play a key part in developing and implementing strategies to drive growth and improve performance across our customer base.The successful candidate will have a strong understanding of the US generic pharmaceutical market and...

  • Strategic Director of Client Partnerships

    3 weeks ago

    London, Greater London, United Kingdom Cambridge Credentials Full time

    Job Title: Strategic Director of Client PartnershipsAbout the Role: We are seeking a highly skilled and experienced Strategic Director of Client Partnerships to join our team at Cambridge Credentials.As a key member of our Client Management and Partnerships team, you will be responsible for leading the development and execution of strategic partnerships with...

  • Strategic Client Solutions Director

    3 weeks ago

    London, Greater London, United Kingdom Linkedin Full time

    Strategic Client Solutions Director - Global Marketing SolutionsAt LinkedIn, we're committed to helping businesses succeed in a rapidly changing world. As a Strategic Client Solutions Director, you'll play a critical role in driving growth and revenue for our clients through innovative marketing solutions.This role will be based in London, United Kingdom,...

  • Strategic Client Director

    3 weeks ago

    London, Greater London, United Kingdom Reed Full time

    We are seeking a seasoned Client Director to spearhead the expansion of our esteemed staffing solutions contract.This high-impact role offers the chance to forge lasting relationships with top-tier stakeholders and drive strategic initiatives within a renowned organisation.Key Responsibilities will include:Develop and maintain strong relationships with key...