Central Referral Unit Coordinator

2 weeks ago


Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full time

Job Summary

We are seeking a highly skilled and motivated individual to join our Adult Health Improvement Central Access Team as a Central Referral Unit Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible support.

Main Responsibilities

Key responsibilities of the role include:

  • Handling inbound and outbound calls from members of the public and healthcare professionals
  • Providing accurate and timely information to clients
  • Assessing client needs and signposting them to the most appropriate service
  • Working collaboratively with colleagues to achieve team goals

Requirements

To be successful in this role, you will need:

  • A Level 3 qualification or equivalent experience
  • Administrative experience, preferably in a healthcare setting
  • Excellent communication and interpersonal skills

About Us

Kent Community Health NHS Foundation Trust is a leading provider of community healthcare services, committed to delivering high-quality care to our patients. We are passionate about creating a positive and inclusive work environment, where our staff can thrive and make a real difference in the lives of our patients.



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