Central Referral Unit Co-ordinator
6 months ago
Are you looking for a rewarding career path where you can make a difference? If so, KCHFT would like to hear from you As a Team Adviser/administrator within the Adult Health Improvement Central Access Team, you’re the first point of contact for our clients. When our clients contact our service, you’ll be the voice at the end of the line. It’ll be up to you to assess their needs and sign post them to the most appropriate service. What will the role involve?
- Handling/ making inbound and outbound calls from members of the public and healthcare professionals
- Providing appropriate responses and advice to clients
- Ensuring a high level of customer care is always provided
- Escalating calls when required
- Attend and contribute to team meetings
- Build relationships with colleagues to enhance the team working environment
Previous applicants need not apply
Previous experience is welcome but not essential just a willingness to learn and respond well to feedback. We provide full induction training, regular coaching and the support and encouragement needed to get you off to the best start. We also offer a generous NHS pension, annual leave entitlement and a competitive pay framework to progress through. This role is based between the Cairn Ryan Centre in Dover and home
- working.
So, if you’re customer focused, empathetic and up for a new challenge then we would love to hear from you
Interviews will be conducted as a group Assessment day format.
One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values C ompassionate A spirational R esponsive E xcellent
We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too Our career pathways will help you achieve your aspirations
One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values C ompassionate A spirational R esponsive E xcellent
We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too Our career pathways will help you achieve your aspirations
-
Central Referral Unit Co-ordinator
4 weeks ago
Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeJob Title: Central Referral Unit Co-ordinatorJob SummaryWe are seeking a highly skilled and motivated individual to join our team as a Central Referral Unit Co-ordinator. As a key member of our Adult Health Improvement Central Access Team, you will be responsible for providing a high level of customer care and ensuring that clients receive the most...
-
Central Referral Coordinator
3 weeks ago
Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeAbout the RoleThe Central Referral Unit Co-Ordinator will be the first point of contact for our clients, providing advice and guidance to clients via telephone. This role involves handling inbound and outbound calls, assessing client needs, and signposting them to the most appropriate service. The successful candidate will provide high-quality customer...
-
Central Referral Unit Support Specialist
1 week ago
Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeCompany Overview:Kent Community Health NHS Foundation Trust is a leading healthcare provider, committed to delivering high-quality patient care and exceptional services to the community. With a passion for excellence, we strive to make a positive impact on the lives of our patients and staff.About the Role:We are seeking an experienced Central Referral Unit...
-
Central Referral Unit Co-Ordinator
3 months ago
Dover, United Kingdom Kent Community Health NHS Foundation Trust Full timeJob summary Are you looking for a rewarding career path where you can make a difference? If so, KCHFT would like to hear from you! As a TeamAdviser/administrator within the Adult Health Improvement Central Access Team, you're the first point of contact for our our clients contact our service, you'll be the voice at the end of the line. It'll be up to...
-
Central Referral Unit Co-ordinator
6 months ago
Dover, United Kingdom Kent Community Health NHS Foundation Trust Full timeAre you looking for a rewarding career path where you can make a difference? If so, KCHFT would like to hear from you! As a Team Adviser/administrator within the Adult Health Improvement Central Access Team, you’re the first point of contact for our clients. When our clients contact our service, you’ll be the voice at the end of the line. It’ll be up...
-
Contract Co-ordinator
4 weeks ago
Dover, United Kingdom P&O Ferrymasters Full timeAs Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level for our...
-
Contract Co-ordinator
4 weeks ago
Dover, United Kingdom P&O Ferrymasters Full timeAs Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level for our...
-
Contract Co-ordinator
2 weeks ago
Dover, United Kingdom P&O Ferrymasters Full timeJob Description As Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level...
-
Contract Co-ordinator
4 weeks ago
Dover, United Kingdom P&O Ferrymasters Full timeAs Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level for our...
-
Contract Co-ordinator
3 weeks ago
Dover, Kent, United Kingdom P&O Ferrymasters Full time €25,000As Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level for our...
-
Administrative Team Lead
5 months ago
Dover, United Kingdom Channel Health Alliance Full time**DUTIES&RESPONSIBILITIES**: Responsible for the smooth running of the administrative functions and team, ensuring work is allocated and monitored; providing training and development; organising regular one to one meeting with each of the administrative team and administrative team meetings. Line management of the administration staff (3-5 staff)....
-
Food Services Assistant
4 weeks ago
Dover, Kent, United Kingdom CH&CO Full time### Job Description: As a Catering/Domestic Assistant, you will be part of a dedicated team at CH&CO, helping to ensure the smooth operation of our facilities. Your role will involve maintaining high standards of quality work, with a focus on customer service, food preparation, and cleanliness. Key Responsibilities: • Serve customers in a polite and...
-
Senior School Administrator
6 months ago
Dover, United Kingdom Channels and Choices Full timeSENIOR SCHOOL ADMINISTRATOR SALLYGATE SCHOOL Full time position 37.5 hours per week Salary - £25,000 - £28,000 per annum Channels & Choices is an award winning, dynamic company specialising in children’s residential care, Fostering and Education based in Southeast Kent. OFSTED judge our services as ‘Good’ or ‘Outstanding’. Channels and...
-
Teaching Assistant
5 months ago
Dover, United Kingdom Dover College Full timeDover College is a highly successful co-educational, boarding and day school with circa 300 pupils currently on roll. We are seeking to appoint two outstanding, experienced teaching assistants to join our Prep School as soon as possible working with Key Stage 2. These are part time roles working as follows: Role 1: - 3 days per week, working 9am -...
-
Reception/admin Clerk
5 months ago
Dover District, United Kingdom White Cliffs Medical Centre Full timeYou will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as...
-
Reception/admin Clerk
5 months ago
Dover District, United Kingdom White Cliffs Medical Centre Full timeYou will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as...
-
Housekeeper - Rota Average 30 Hours Per Week
6 months ago
Dover, United Kingdom Priority Freight Ltd Full time**Job description** **Main purpose of job**: To maintain the cleaning of the Dover Truck Stop and Whitfield Court offices and facilities. **Key job responsibilities** - Maintain highest standards of cleanliness - Work productively and safely, either within a small team of cleaning operatives, or independently - Observing health & safety guidance and risks...
-
Financial Solutions Advisor
6 months ago
Dover, United Kingdom Bank of America Full timeDescription : This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals,...
-
Home Care Worker
5 months ago
Dover, United Kingdom Papillon Home Care Full timeCare workers needed to support clients in their own homes in Dover. At Papillon Home Care, we are dedicated to providing exceptional care and support to individuals in their own homes. We understand the importance of building strong relationships, delivering personalised care, and ensuring the safety and well-being of our clients. As a Care Worker, you will...
-
Head of Area Sales
6 months ago
Dover, United Kingdom DFDS UK & Ireland Full timeDo you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Head of Area Sales. **Be part of the movement - and play your part** **About the role** DFDS...