Central Referral Unit Coordinator

2 weeks ago


Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full time

Job Summary

We are seeking a highly skilled and dedicated individual to join our Adult Health Improvement Central Access Team as a Central Referral Unit Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible care.

Main Responsibilities

Key responsibilities of the role include:

  • Handling inbound and outbound calls from members of the public and healthcare professionals
  • Providing appropriate responses and advice to clients
  • Ensuring a high level of customer care is always provided
  • Escalating calls when required
  • Attending and contributing to team meetings
  • Building relationships with colleagues to enhance the team working environment

About Us

Kent Community Health NHS Foundation Trust is a leading provider of healthcare services in the community. We are committed to delivering high-quality care and improving the health of our communities. As a member of our team, you will have the opportunity to make a real difference in the lives of our patients and clients.

Person Specification

The ideal candidate will have:

  • A Level 3 qualification or equivalent experience
  • Administrative experience
  • Team working skills

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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