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Central Referral Unit Coordinator

1 month ago

Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full time

About the Role

We are seeking a highly motivated and organized individual to join our Central Referral Unit as a Co-ordinator. As a key member of our team, you will be responsible for handling inbound and outbound calls, providing advice and guidance to clients, and ensuring a high level of customer care is always provided.

Key Responsibilities

  • Handle and respond to inbound and outbound calls from members of the public and healthcare professionals
  • Provide appropriate advice and guidance to clients
  • Ensure a high level of customer care is always provided
  • Escalate calls when required
  • Attend and contribute to team meetings
  • Build relationships with colleagues to enhance the team working environment

Requirements

  • Level 3 qualification or equivalent experience
  • Administrative experience
  • Team working experience
  • Use of IT packages

What We Offer

We offer a competitive salary, generous pension scheme, annual leave entitlement, and a supportive working environment. We are committed to providing ongoing training and development opportunities to help you grow and succeed in your role.

About Us

Kent Community Health NHS Foundation Trust is a leading provider of community health services in Kent. We are passionate about delivering high-quality patient care and excellent services to improve the health of our communities. We are committed to being a diverse and inclusive employer and welcome applications from people with varied backgrounds and experiences.