Central Referral Unit Coordinator
3 weeks ago
About the Role
We are seeking a highly motivated and organized individual to join our Adult Health Improvement Central Access Team as a Central Referral Unit Co-ordinator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible care.
Key Responsibilities
- Handle inbound and outbound calls from members of the public and healthcare professionals
- Provide accurate and timely responses to client inquiries
- Assess client needs and signpost them to the most appropriate service
- Work collaboratively with colleagues to achieve team goals
- Attend and contribute to team meetings
Requirements
- Level 3 qualification or equivalent experience
- Administrative experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and progression
- A supportive and collaborative team environment
- Flexible working arrangements
About Us
Kent Community Health NHS Foundation Trust is a leading provider of community health services in Kent. We are committed to delivering high-quality care and improving the health and wellbeing of our communities. We are proud to be a diverse and inclusive organization, and we welcome applications from candidates from all backgrounds.
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Dover, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our team as a Central Referral Unit Coordinator. As a key member of our Adult Health Improvement Central Access Team, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth referral process.Main ResponsibilitiesHandle...
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