IT Operations Support Specialist

2 days ago


Bristol, Bristol, United Kingdom Ethical Power Full time

Ethical Power is a market-leading turnkey solutions provider in the renewable energy sector, and we're now seeking an IT Operations Support Specialist to join our team. As an expert in IT operations, you will play a critical role in ensuring the smooth functioning of our systems and processes.

Your primary responsibility will be to manage the new starters and leavers process, including ordering and maintaining hardware/laptops, as well as managing software subscriptions. You will also provide a more in-depth understanding of one or more of the Company's main areas of operation, taking on a more important role in these area's transformation process.

Key responsibilities include:

  • Adding, modifying, and deleting user access as part of the joiners/movers/leavers process, managing hardware and software registers.
  • Working with third-party hardware and software vendors to fulfill changes to license and equipment requirements.
  • Working closely with the IT support desk to feedback on support calls and ongoing issues.
  • Supporting users with queries related to Microsoft 365 products and products from other vendors.
  • Assisting with creation and delivery of in-house training.

We offer a competitive salary range of £40,000 - £55,000 per annum, depending on experience, and a comprehensive benefits package that includes flexible working hours and opportunities for professional development.

Our team is committed to fostering a collaborative work environment that celebrates diversity and supports growth. We believe in empowering our employees to thrive professionally and personally, and we offer a range of benefits to support this goal.



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