IT Support Specialist
2 days ago
About WestSpring IT
We are a fast-growing managed IT provider delivering innovative solutions and exceptional support to our clients. Our team is the backbone of the business, and we foster a dynamic environment that encourages growth and collaboration.
- Collaborate with the team to diagnose complex support cases using proactive support tools.
- Implement proactive network maintenance and workstation builds to ensure optimal performance.
- Engage in technical projects, including client meetings and on-site work with the team.
- Develop and implement policies and procedures to drive operational efficiency.
- Mentor junior team members to enhance their skills and knowledge.
Requirements:
- Minimum 3 years' experience in 1st/2nd line support.
- Office 365 administration and troubleshooting skills.
- Network and firewall knowledge and troubleshooting expertise.
- Windows server administration capabilities.
Benefits:
- Competitive salary: £28,000 per annum.
- 25 days' holiday allowance plus bank holidays.
- A comprehensive social calendar featuring regular events and activities.
- Lunch provided every Friday, free breakfast daily, and access to a drinks fridge.
- An annual company-wide summer and Christmas social event.
- Opportunities for training and career development within a supportive and inclusive environment.
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