VIP Support Specialist

1 week ago


Bristol, Bristol, United Kingdom Bring It On Full time
Job Description
At Bring It On, we're passionate about creating immersive gaming experiences that bring people together. As a VIP Support Specialist, you'll play a vital role in shaping the narrative of our most engaged players.

**Estimated Salary:** $70,000 - $90,000 per year, depending on location and experience.

About the Job
You'll be responsible for:
  • Fostering strong relationships with our VIPs, understanding their preferences and tailoring your approach accordingly.
  • Maintaining awareness of product developments, new releases, and live operations to provide insightful updates to our players.
  • Developing a deep understanding of player behavior through data analysis, identifying areas for improvement and opportunities for growth.
  • Collaborating with cross-functional teams to create targeted promotions and enhance player engagement.

Requirements
To excel in this position, you'll require:
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Proven analytical skills, with experience working with data to drive business decisions.
  • Ability to work independently, prioritizing tasks and managing multiple projects simultaneously.

What We Offer
In addition to a competitive salary and benefits package, we provide a dynamic work environment, opportunities for professional growth, and a chance to be part of a forward-thinking company.

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