Client Success Advocate

17 hours ago


Bristol, Bristol, United Kingdom Bring It On Full time
Role Summary
We're seeking an experienced VIP Support Specialist to join our team at Bring It On. As a key member of our support department, you'll be responsible for providing exceptional service to our most valued players, ensuring their experience meets the highest standards.

**Estimated Salary:** $60,000 - $75,000 per year, depending on location and experience.

About the Position
As a VIP Support Specialist, you will:
  • Communicate effectively with our VIPs, understanding their needs and preferences.
  • Monitor product developments, new releases, and live operations to stay up-to-date on the latest offerings.
  • Develop a deep understanding of player behavior through data analysis, identifying trends and areas for improvement.
  • Collaborate with cross-functional teams to create targeted promotions and enhance player engagement.

Requirements
To succeed in this role, you'll need:
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Proven analytical skills, with experience working with data to drive business decisions.
  • Ability to work independently, prioritizing tasks and managing multiple projects simultaneously.

We Offer
A competitive salary, performance-based bonuses, a home office budget, stock options, and a flexible work environment. We're an equal-opportunity employer, valuing diversity and inclusivity.

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