Motor Claims Fraud Expert Coach
3 days ago
First Central is a dynamic and innovative insurance company that seeks a highly skilled Motor Claims Fraud Expert Coach to join our team. We drive excellence in data-driven distribution, finance, technology, and legal services, making us a market leader in the industry.
This role offers a competitive salary of £55,000 - £65,000 per annum, depending on location, and a flexible hybrid working arrangement. As a Motor Claims Fraud Expert Coach, you will report into the Claims Fraud Coach Lead and work within our Technical Fraud team, providing expert coaching and technical support to our Claims Fraud Investigators.
The key purpose of this role is to develop the skills and knowledge of our Claims Fraud Investigators, ensuring they can effectively detect and prevent motor claims fraud. You will be responsible for creating and delivering comprehensive training programs, conducting regular audits, and providing coaching sessions to improve investigator performance.
To succeed in this role, you should have:
- Extensive experience in investigating suspected fraudulent claims
- Strong knowledge of processes and tactics used to investigate and manage insurance fraud
- Excellent understanding of FCA requirements and regulatory frameworks
You will also support the development of Claims Fraud strategies and processes, ensuring compliance with Company Policies, Values, and guidelines. This role requires a high level of professionalism, strong communication and organizational skills, and a passion for reducing business exposure to fraud risk.
Key responsibilities include:
- Developing and delivering comprehensive training programs
- Conducting regular audits and providing coaching sessions
- Supporting the development of Claims Fraud strategies and processes
This role is an excellent opportunity for individuals who are passionate about developing the skills and knowledge of others and have a strong background in organized motor fraud, policy knowledge, and FCA requirements.
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