Hospitality Ambassador

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full time

Located in Lake Tekapo, we are seeking a motivated and enthusiastic Food & Beverage/Room Attendant to join our vibrant team at Peppers Bluewater.

This is a full-time and permanent position offering 30 guaranteed hours per week, with an hourly pay rate between $24-$25 per hour.

Key Responsibilities
  • Provide exceptional service to external and internal guests, delivering passionate, knowledgeable, and friendly interactions at all times.
  • Ensure smooth and efficient food and beverage service, anticipating guest needs before they are asked.
  • Process all charges associated with the service of food and beverage on the cashiering system and report any discrepancies.
  • Maintain strong product knowledge of the ingredients, method of preparation, and presentation of all items on the menu and buffet.
  • Be comprehensively trained on maintaining the level of guest service and care necessary for this role.
  • Be required to multitask and work in a fast-paced environment.
  • Ensure high cleanliness and productivity standards are met and kept in accordance with company guidelines.
  • Maintain and follow health, safety, and security procedures at all times.
  • Always present yourself in a professional manner while retaining a high regard for personal grooming.
What We Are Looking For
  • No prior experience or qualifications are required, as full training will be provided.
  • Prior experience in a similar position is advantageous but not essential.
  • Passion and enthusiasm for work in the hospitality and food industry.
  • Ability to work across a varied roster, including mornings, evenings, weekends, and public holidays.


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