Luxury Lifestyle and Wellness Retreat F&B Service Expert

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Chace People Full time
Job Overview:

The Chace People Team is seeking a dynamic individual to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team. This role reports to the F&B Manager and is responsible for supporting the hospitality team, ensuring market-leading standards, and exceeding guest expectations, particularly in food and beverage services. The role requires efficient collaboration within the Service Team to deliver exceptional F&B and hospitality experiences.

Key Responsibilities:
Be part of the hospitality team to achieve market-leading standards across food and beverage, emphasizing high-quality service.
Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
Enhance guest experiences through exemplary visual, physical, and sensory interactions.
Represent the client as an ambassador to support operational success and continued development.

Food & Beverage (F&B):
Follow established procedures for 5-star dining/formal plated food and drink service across various guest services.
Demonstrate comprehensive knowledge of menus, including ingredients, preparation, availability, pricing, and pairings.
Upsell food, drink, activities, experiences, and events to increase revenue and profitability.
Maintain cleanliness, sanitation, and presentation standards in all F&B areas.

Requirements:
5 Star Hotel/Fine Dining/Formal Plated Service required.
Presentable, cheerful, and polite demeanor, wearing appropriate uniform and maintaining personal hygiene standards.
Availability for weekend and evening work, as well as outdoor work as required.
Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
Reflect the ethos of the client in appearance, character, and guest interactions.

Training:
Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
Voluntary: First Aid at Work, Fire Safety

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