Wine and Fine Dining Service Expert for Luxury Wellness Retreat

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Chace People Full time

Job Overview:

The Chace People Team is seeking a skilled Wine and Fine Dining Service Expert to join their luxury lifestyle and wellness retreat as part of the pre-opening F&B Service Team, specialising in wine. This role reports to the Head of Operations and is responsible for leading hospitality services, ensuring market-leading standards and exceeding guest expectations, particularly in food and beverage services and promoting the client's wines.

Key Responsibilities:

  • Lead hospitality services to achieve market-leading standards across food and beverage, emphasising high-quality service and promotion of client's wines.
  • Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
  • Enhance guest experiences through exemplary visual, physical, and sensory interactions.
  • Represent the client as an ambassador to support operational success and continued development.

Wine Service:

  • Oversee high-standard wine service across outlets and accommodations.
  • Coordinate wine stocks to maximise sales and maintain service and packaging standards.
  • Lead training sessions to ensure consistent high standards of wine service.
  • Participate in wine tasting activities and collaborate on developing wine experiences.

Requirements:

  • 5 Star Hotel / Fine Dining / Formal Plated Service required.
  • WSET Level 3 Certified is preferred, but not a prerequisite.
  • Minimum 2 years' experience in a professional wine-oriented business.
  • Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
  • Availability for weekend and evening work, as well as outdoor work as required.
  • Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.

Training:

Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting

Voluntary: First Aid at Work, Fire Safety



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