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Beachfront Hospitality Ambassador

1 month ago

Bournemouth, Bournemouth, United Kingdom Marriott International Full time

POSITION SUMMARY

The Bournemouth Highcliff Marriott Hotel, a refreshing retreat along England's beautiful coast, is seeking a skilled Guest Experience Expert/Front Office to deliver exceptional services and create memorable experiences for our guests.

Rewards for Work, Benefits for Your Lifestyle

As a valued member of our team, you will enjoy:

  • 28 days holiday per year
  • Pension scheme
  • Incentives
  • Recognition Scheme
  • Employee wellbeing programme
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Associate benefits website
  • Meals on duty, free car parking and use of fitness suite

We're not just looking for someone to process transactions; we want someone who can build relationships, anticipate needs, and exceed expectations. As a Guest Experience Expert, you will be empowered to move about your space, address guest requests, complete reports, and share the highlights of the local area.

To succeed in this role, you must demonstrate:

  • A commitment to creating a safe work environment
  • The ability to follow company policies and procedures
  • Maintaining confidentiality and protecting company assets
  • Uploading quality standards
  • Maintaining professional uniform, personal appearance, and communication

You will be on your feet and moving around, taking a hands-on approach to work, which may include standing, sitting, or walking for extended periods, as well as lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in providing opportunities for growth and development, and we are proud to offer a competitive salary range of £22,000 - £25,000 per annum, commensurate with experience.