Food and Beverage Operations Director

8 hours ago


Bournemouth, Bournemouth, United Kingdom Chace People Full time

Job Overview:

We are seeking an experienced leader to spearhead our Food and Beverage Department at a luxury lifestyle and wellness retreat in Dorset, UK.

This senior position comes with overall responsibility for the F&B operations and overseeing the day-to-day activities of the entire F&B service team. The successful candidate will be accountable for ensuring that all food and beverage offerings meet the highest standards while fostering a culture of exceptional service and hospitality.

The Head of F&B will lead and manage the F&B Service Team to achieve market-leading standards in food and beverage service, emphasizing high-quality service at all times. Key responsibilities include taking the lead in ensuring operational excellence, implementing best-practice F&B and hospitality services throughout all areas, and driving continuous improvement across the department.

Additional duties include enhancing guest experiences through impeccable visual, physical, and sensory interactions, ensuring every guest feels valued. As the key ambassador for the client, the Head of F&B will represent the ethos and values of the retreat in all interactions and operational activities.

Salary: £55,000 - £65,000 per annum (dependent on experience).

Key Responsibilities
  • Lead and manage the F&B Service Team to achieve market-leading standards in food and beverage service.
  • Ensure operational excellence by implementing best-practice F&B and hospitality services throughout all areas.
  • Enhance guest experiences through impeccable visual, physical, and sensory interactions.
  • Act as the key ambassador for the client, representing the ethos and values of the retreat in all interactions and operational activities.
Requirements
  • Proven experience in 5-Star Hotel / Fine Dining / Formal Plated Service, with a track record of leading teams in high-end hospitality settings.
  • Leadership experience in managing and developing teams, with the ability to inspire and motivate staff to consistently deliver top-tier service.
  • A presentable, cheerful, and professional demeanor, with a focus on maintaining personal hygiene and wearing an appropriate uniform at all times.
  • Availability for weekend and evening work, as well as outdoor work as required.
Training and Benefits
  • Essential training includes Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting.
  • Voluntary training options include First Aid at Work, Fire Safety.
  • Benefits include nearby staff accommodation at subsidized rent, with all utilities and bills included.


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