Store Team Lead and Retail Operations Expert

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Rituals Full time
Overview

Rituals is seeking a highly motivated Store Team Lead and Retail Operations Expert to drive store performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.


Salary and Benefits

The estimated annual salary for this position is between $60,000-$80,000 depending on experience, location, and qualifications.


Job Description

This role requires an individual who can act as a role model and ambassador for Rituals, supporting the Store Manager in creating a culture of trust. Key responsibilities include recruiting, hiring, and retaining a diverse and talented store team, coaching members to achieve their full potential, and helping with day-to-day business activities.


Required Skills and Qualifications

To succeed in this role, you must have prior Assistant Store Manager experience or equivalent in retail or hospitality. People management skills, including communication, motivation, coaching, and problem-solving are essential. Experience sharing knowledge to drive behavioural change and develop others is also required.


  • Prior leadership experience in retail or hospitality.
  • Strong communication and interpersonal skills.
  • Able to motivate and coach team members.


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