Retail Store Manager
2 weeks ago
The Finisterre UK Limited Retail Store Manager role is a crucial leadership position within our retail network. The successful candidate will be responsible for managing the day-to-day running of the store, ensuring a high level of customer care, store standards, and staff management are achieved to drive sales and uphold the brand image.
Key Responsibilities- Strategy: Contribute to and implement the Finisterre retail strategy, feeding back any insights from the store to improve company performance and customer engagement.
- Customer Experience: Demonstrate, understand, and drive best-in-class customer service, challenge the team to deliver a blend of brand engagement with a commercial opportunity, and ensure the team is in line with our brand positioning and values at all times.
- Commercial: Full ownership of the store P&L, implement commercial changes to drive more sales, and keep up to date with the trading calendar, owning the planning and preparation for seasonal or promotional launch activity.
- Operations: Ensure the store is staffed efficiently, manage stock, optimize conversion, manage all costs, and maintain a high standard of housekeeping.
- People: Be a role model for the store team, motivating, training, and developing all staff to be at the top of their ability.
We are seeking an experienced Retail Store Manager who shares our love of the sea and our brand values. The successful candidate will be a people person, building positive relationships with customers and the retail team. They will have proven experience at Store Manager level within a premium fashion brand, be commercially aware, and possess in-depth experience of working towards KPIs.
We offer a competitive salary, circa £28,500 - £32,000, depending on skills and experience, a discretionary bonus scheme, a pension scheme with Nest, 33 days off per year, and additional holidays for length of service.
Finisterre is committed to building diverse and inclusive teams.
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