Cloud Operations Manager

5 days ago

London, Greater London, United Kingdom Canonical Full time

About Canonical

Canonical is a leading provider of open-source solutions, empowering organizations to innovate and succeed in a rapidly changing world.

Job Summary

We are seeking an experienced Site Reliability Engineering Manager to join our team at Canonical. As a Site Reliability Engineering Manager, you will be responsible for leading a team of operations engineers in a distributed environment, ensuring the reliability and scalability of our cloud-based services.

Key Responsibilities

  • Lead a team of operations engineers in daily agile devops practices
  • Represent the IS team to stakeholders, customers, and internal teams
  • Organize, coordinate, and drive internal projects
  • Mentor engineers to improve their skills
  • Identify and measure team health indicators
  • Implement structured engineering and operations processes
  • Ensure proper team focus on priorities, milestones, and deliverables
  • Work to meet service level agreements with customer deployments around the globe
  • Deliver quality managed services in a consistent, timely manner

Requirements

  • Drive and a track record of going above-and-beyond expectations
  • Proven experience of software delivery using infrastructure as code
  • Proven experience managing devops teams for SAAS or similar offerings
  • Understanding of testing methodologies and maintainable code quality
  • Technical aptitude for understanding complex distributed systems
  • Experience with cloud topologies and technologies
  • Ability to travel twice a year, for company events up to two weeks long
  • An exceptional academic track record from both high school and university

Preferred Qualifications

  • Experience with Ubuntu system administration
  • Experience with agile software development methodologies
  • Experience working in and managing distributed teams

What We Offer

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

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