Mortgage Arrears Coordinator

1 week ago


Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time
About the Opportunity

This exciting role offers a chance to join a leading commercial law firm in Bristol, specializing in financial services, leisure, and retail. As a Mortgage Arrears Coordinator, you will play a key part in helping customers facing repossession by providing tailored solutions.

Your Key Accountabilities
  • Providing exceptional customer service to those facing mortgage payment difficulties.
  • Building trust and rapport through empathetic communication and relationship-building techniques.
  • Collaborating with colleagues to ensure customers receive timely and effective support.
What We're Seeking
  • A genuine passion for customer service and a desire to make a positive impact.
  • Proven experience in customer-facing environments, particularly in telephone-based roles.
  • Excellent communication and interpersonal skills to engage with customers and colleagues alike.


  • Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time

    About the CompanyAward-winning commercial law firm Alexander Mae (Bristol) Ltd operates in various sectors, including finance, leisure, retail, and technology. They offer innovative legal services, seeking candidates with a passion for customer service.Job OverviewThis 37.5-hour per week role requires a Customer Service Co-ordinator to work in a central...


  • Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time

    Alexander Mae (Bristol) Ltd is an award-winning commercial law firm seeking a skilled Senior Legal Case Handler to join its Mortgage Repossession Team.The successful candidate will manage a caseload of complex mortgage repossession cases, ensuring all deadlines are met while maintaining excellent client relationships.Key responsibilities include managing the...


  • Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Full time

    **Job Overview**Alexander Mae (Bristol) is seeking a skilled Financial Solutions Advisor to join their team. This role involves working with customers who are facing financial difficulties and helping them set up solutions to prevent litigation.**Key Responsibilities:**Investigate customer situations to establish the cause of arrears and provide...


  • Bristol, Bristol, United Kingdom Savills Full time

    **Job Overview**We are seeking a highly organized and detail-oriented Administrative Coordinator to join our Commercial Property Management team at Savills. As a key member of our team, you will play a crucial role in supporting the efficient operation of our properties by handling various administrative tasks, ensuring smooth communication across the...


  • Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time

    Job Title: Complex Case CoordinatorAlexander Mae (Bristol) Ltd is seeking a skilled Legal Senior Case Handler to coordinate its mortgage repossession team in Central Bristol.This is an exciting opportunity for a motivated professional to work in a dynamic team, utilizing their expertise in litigation, conveyancing, or real estate to achieve successful case...


  • Bristol, Bristol, United Kingdom Invictus Group Full time

    Invictus Group seeks an experienced Property & Asset Management Administrator to support property managers with day-to-day operations.This role is pivotal in keeping our properties running seamlessly, from coordinating maintenance requests to handling administrative tasks.Assist with the management of commercial assets as part of a leading Property Asset...


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    Job DescriptionWe are looking for a talented Business Implementation Analyst to join our team at Kensington Mortgages. As a key member of our business change and IT team, you will be responsible for delivering business requirements and ensuring that changes function as expected.Your primary responsibilities will include collaborating with key stakeholders,...

  • Housing Officer

    2 weeks ago


    Bristol, Bristol, United Kingdom Developing Health and Independence (DHI) Full time

    Job Title: Housing Officer - Lettings and Allocations CoordinatorWe are seeking an experienced Housing Officer to join our team at Developing Health and Independence (DHI). As a key member of our Home Turf Lettings Team, you will be responsible for providing exceptional customer service, maintaining accurate records, and contributing to the overall success...


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    Job Title:Implementation ConsultantJob Description:We are seeking an experienced Implementation Consultant to join our team at Kensington Mortgages. As a key member of our Business Change function, you will play a critical role in ensuring the successful delivery of change projects and initiatives. You will work closely with key business stakeholders,...


  • Bristol, Bristol, United Kingdom Lloyds Bank plc Full time

    About Our TeamThe Commercial Execution and Transformation Team delivers high-quality data and analytics capabilities to support the commercial performance and strategic objectives of the Homes business.We handle the pricing of over £80 billion of mortgages annually across the Halifax, Lloyds, Scottish Widows, and Birmingham Midshires brands.


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    Job Summary:As a Business Transformation Specialist at Kensington Mortgages, you will play a key role in driving business change and improving business processes. You will work closely with key stakeholders to ensure successful delivery of change projects and initiatives, and lead user acceptance testing to ensure changes function as expected. With a strong...


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    About Our CultureKensington Mortgages is an inclusive and equal opportunity employer that values diversity. We respect and embrace differences in gender, identity, race, ethnic origin, sexual expression and orientation, religion, faith, age, marital status, disability, neurodiversity, social background, education, and way of thinking.About the RoleWe are...


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    Job DescriptionWe are looking for a skilled Change Management Analyst to join our team at Kensington Mortgages. As a key member of our change management team, you will be responsible for ensuring seamless implementation of business changes and projects.Key AccountabilitiesDevelop and own comprehensive testing documentation, reflecting all agreed requirements...


  • Bristol, Bristol, United Kingdom Yolk Recruitment Ltd Full time

    Conveyancing Consultant Job DescriptionThis exciting opportunity has arisen for a Conveyancing Consultant to join our team at Yolk Recruitment Ltd in Bristol. As a key member of the Conveyancing Service Department, you will be responsible for managing conveyancing instructions, communicating with customers and solicitors, and maintaining relationships with...


  • Bristol, Bristol, United Kingdom Simpson Judge Full time

    Job Title:A Conveyancing Assistant or Senior Conveyancing Assistant is required to work in an established Conveyancing team at Simpson Judge, a leading Legal 500 law firm.Client liaison and communication via phone, email, and face-to-face interactions will be a key aspect of this role.The successful candidate will also be responsible for managing...


  • Bristol, Bristol, United Kingdom Slim Chickens Full time

    Apply now for the role of Customer Experience Supervisor at Slim ChickensThis exciting opportunity involves leading by example, supporting the management team, driving sales growth, and delivering exceptional customer experiences.Promote a culture of excellence and positivity within the team.Work closely with the management team to achieve sales targets and...


  • Bristol, Bristol, United Kingdom Simpson Judge Ltd Full time

    Job Overview: We are looking for a skilled Conveyancing Assistant to join our team in Bristol. The ideal candidate will have prior experience working in a conveyancing team and excellent administrative skills. They will be responsible for managing conveyancing processes, providing client service, and ensuring seamless case management. Salary: up to £28,000...


  • Bristol, Bristol, United Kingdom Simpson Judge Ltd Full time

    Job Description: We are seeking a highly organized and communicative Conveyancing Assistant to join our team in Bristol. The successful candidate will have prior experience working in a conveyancing team and excellent administrative skills. They will be responsible for providing exceptional client service, managing conveyancing processes, and ensuring...


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    About the Job: We're seeking a skilled Implementation Project Coordinator to join our team at Kensington Mortgages. As a key member of our project delivery team, you will be responsible for ensuring that all projects and system upgrades are delivered successfully, meeting our high standards of quality and customer satisfaction. In this role, you will work...


  • Bristol, Bristol, United Kingdom Kensington Mortgages Full time

    Are you passionate about driving change and improving business processes? We are seeking a skilled Business Transformation Specialist to join our team at Kensington Mortgages. As a Business Transformation Specialist, you will be responsible for ensuring all change, projects, and systems upgrades are successfully deployed.About the RoleYou will work...