Housing Officer
5 days ago
Job Title: Housing Officer - Lettings and Allocations Coordinator
We are seeking an experienced Housing Officer to join our team at Developing Health and Independence (DHI). As a key member of our Home Turf Lettings Team, you will be responsible for providing exceptional customer service, maintaining accurate records, and contributing to the overall success of the team.
About the Role:
- Providing excellent customer service to tenants, landlords, and other stakeholders in a professional and courteous manner.
- Maintaining accurate and up-to-date records of housing allocations, lettings, and tenancy management, adhering to relevant laws and regulations.
- Assisting with rent arrears, voids, and other housing-related issues, ensuring timely resolutions.
- Working collaboratively with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
Requirements:
- A minimum of [insert relevant experience] experience in a similar role, preferably within the housing sector.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with tenants, landlords, and colleagues.
- Ability to work accurately and efficiently in a fast-paced environment, prioritizing tasks effectively.
- Good knowledge of housing laws and regulations, including the latest developments and changes.
What We Offer:
- A competitive salary range of £26,409-£31,067 per annum, depending on experience, plus benefits.
- A generous holiday entitlement, allowing for relaxation and recharge.
- A 7% pension contribution, supporting your long-term financial security.
- An Employee Assistance Scheme, providing confidential support and guidance when needed.
Location and Working Hours:
This role is based in Kingswood and requires a full-time commitment of 37.5 hours per week, offering a great work-life balance and opportunities for growth and development.
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