Housing Property Officer

5 days ago


Bristol, Bristol, United Kingdom LiveWest Full time
Role Overview
Housing Officers play a vital role in maintaining safe, welcoming environments and fostering strong community ties. As a Housing Officer at LiveWest, you will be responsible for delivering front-line customer service, responding to tenancy enquiries, managing community standards, and addressing tenancy breaches.

About the Role
The successful candidate will have experience in social housing with knowledge of tenancy, estate, and housing management. You will hold a full UK driving license and have access to a suitable vehicle. A Level 1 qualification is also required for this position.

Key Responsibilities
- Deliver high-quality customer service to residents
- Manage cases of tenancy fraud and domestic abuse promptly and professionally
- Oversee estate standards and service contracts to ensure value for money and a high-quality living environment
- Lead the delivery of vibrant resident engagement and support community development objectives within your geographic patch

Benefits
Livewest offers a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition, you will receive a defined contribution pension scheme with an employer contribution of 6% - 9%, discretionary bonus scheme, 26 days annual leave plus bank holidays with service-related increases, family-friendly policies, health cash plan, employee assistance program, health and wellbeing program, cycle to work scheme, car benefit scheme, and opportunities for professional development and career growth.
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