Field Service Manager
4 days ago
About the Role
Oscar Associates (UK) Limited is seeking an experienced Customer Success Manager to join our team, supporting large-scale clients in the HVAC and Energy software sector.
Key Responsibilities
- Manage client relationships, optimizing software use to enhance energy performance and provide proactive insights.
- Collaborate with engineering, product, and technical support teams to troubleshoot issues and deliver seamless project execution.
- Advocate for clients' needs within the organization, ensuring they maximize the value and efficiency of their advanced HVAC solutions.
Requirements
- 3+ years of Customer Success experience with a focus on HVAC, Boiler, and Chiller Plant software.
- Knowledge and experience within IOT and Manufacturing SaaS.
- Experience managing global, enterprise-level accounts.
The Company
Oscar Associates (UK) Limited partners with a global leader in smart, healthy, and sustainable buildings, shaping the future across industries through a cutting-edge digital platform.
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