Field Service Manager

4 days ago


London, Greater London, United Kingdom Oscar Associates (UK) Limited Full time

About the Role
Oscar Associates (UK) Limited is seeking an experienced Customer Success Manager to join our team, supporting large-scale clients in the HVAC and Energy software sector.

Key Responsibilities

  • Manage client relationships, optimizing software use to enhance energy performance and provide proactive insights.
  • Collaborate with engineering, product, and technical support teams to troubleshoot issues and deliver seamless project execution.
  • Advocate for clients' needs within the organization, ensuring they maximize the value and efficiency of their advanced HVAC solutions.

Requirements

  • 3+ years of Customer Success experience with a focus on HVAC, Boiler, and Chiller Plant software.
  • Knowledge and experience within IOT and Manufacturing SaaS.
  • Experience managing global, enterprise-level accounts.

The Company
Oscar Associates (UK) Limited partners with a global leader in smart, healthy, and sustainable buildings, shaping the future across industries through a cutting-edge digital platform.


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