Customer Service Assistant

3 days ago


Manchester, United Kingdom Thomas Franks Ltd. Full time
Job Overview

We are seeking an experienced Customer Service Assistant to join our team at Thomas Franks Ltd. as a Food Preparation Assistant. This is a permanent, term-time only contract working 36 weeks, operating Monday to Friday, for 16 hours per week.

Key Responsibilities
  • Prepare, set-up, serve, clear, clean, and store away any food, beverage, or equipment required for special functions.
  • Prepare basic food for sale/service, following good hygiene and safety practices and to the specified standard.
  • Be prepared to occasionally work evenings and/or weekends for functions and school events.
  • Ensure company food standards are adhered to and wastage controlled.
  • Follow all Food Hygiene and Health & Safety policies and allergen control procedures.
Requirements
  • Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene, and behavior towards others. A Food hygiene certificate is preferred.
  • The ability to be adaptable and flexible as necessary.
  • Ability to demonstrate reasonable/good understanding and use of verbal English.
  • Ability to demonstrate reasonable/good standard of written English and reading skills.
  • Similar experience in a customer and/or food preparation environment is preferred.
About Us

Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion, and style. Our benefits include a wider wallet scheme (discounts at major retailers, restaurants, gyms, etc), free meals on duty, volunteers leave, enhanced maternity, paternity, and adoptive leave, cycle to work scheme, recommend a friend bonus, unrivalled individual training and development, well-established apprenticeship programme, team & company social events, employee assistance programme, excellent career progression within a leading independent contract caterer.



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