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Customer Service Assistant

4 months ago

Manchester, United Kingdom Front Corp Full time

Title: Customer Service Assistant

Location: Manchester

Job type: Full time

**Salary**: Competitive

We are looking for a friendly, outgoing and customer-focused individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be responsible for providing excellent customer service to our customers, handling customer inquiries, and assisting with the day-to-day operations of our store.

**Responsibilities**:

- Greet and welcome customers as they enter the store
- Assist customers with inquiries and provide product information
- Process transactions, including cash handling and card payments
- Handle customer complaints and resolve issues in a timely and professional manner
- Maintain a clean and organized store environment
- Assist with inventory management and restocking of products
- Perform other duties as assigned by the store manager

**Requirements**:

- Excellent customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Basic math and computer skills
- Previous retail or customer service experience is preferred but not required

**Salary**: £23,211.00-£24,211.00 per year

**Benefits**:

- On-site gym
- On-site parking
- Unlimited paid holidays

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person