Call Centre Excellence Lead

"**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team!** Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents. **Position: Call Centre Agent** **Location: Manchester,...

**Company Overview**: PropCall are a specialist call handling service for the property management industry. We provide telephone answering services for small and medium-sized enterprises in the property sector, handling calls on their behalf 24/7. **Overview**: The Call Centre agent is responsible for handling inbound calls during OOH operation between 5pm...

**Call Centre Agent** **Basic salary £20,500 + OTE £28,000 - £32,000** **Location - Manchester** **Full time/Permanent - 37.5 hours a week between 08.30am and 7pm** **Contact - Adam Stirling (Stirling People Solutions)** If you’re an experienced contact centre professional looking for a new role with a well established, national business, this...

Career OpportunitiesWe are seeking a motivated Call Centre Agent to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clients.The successful candidate will have a strong background in customer service, with experience working in a call centre or similar environment. You...

General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

**AKA Recruitment **are excited to bring you this Car Parts call centre Operative position in a busy automotive parts distribution centre based in Manchester. Are you looking to work for an established company that offers career stability and progression? Are you looking to work alongside a supportive management team? **APPLY NOW!!** **Basic Salary:...

General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

Overview: Night Call Centre Agent is responsible for handling and processing all inbound calls outside of normal business hours, including evenings, weekends, and holidays. The agent will be responsible for providing the highest-level of customer service, whilst ensuring each call is handled in a timely and effective manner. You will be responsible for...

Call Centre Agent 5 days a week in office Based in Manchester City Join the UK and Ireland's largest independent and trusted well-being provider, making a positive impact on over 15 million lives for more than 40 years! We are seeking an enthusiastic and compassionate Call Centre Agent to work on the front lines of our client's Employee Assistance...

About the RoleWe are seeking an experienced Telephony Operations Supervisor to manage our inbound telephony teams. As a supervisor, you will be responsible for ensuring all calls are handled professionally and comply with legislative, regulatory, and contractual requirements.Main Responsibilities:Develop and maintain key performance indicators to monitor...

Call Centre Agent5 days a week in officeBased in Manchester CityJoin the UK and Ireland's largest independent and trusted well-being provider, making a positive impact on over 15 million lives for more than 40 years! We are seeking an enthusiastic and compassionate Call Centre Agent to work on the front lines of our client's Employee Assistance Programme...

At AJ Bell Management Limited, we pride ourselves on career progression and employee development.We're looking for a talented Call Centre Liaison Officer to join our team and provide exceptional customer service and support to our customers and their financial advisers.In this role, you'll be responsible for dealing with and answering a variety of queries in...

**Role**: We are currently recruiting for a Dental Practice Call Centre Customer Service Advisor / Receptionist Duties. - Answering inbound calls and making outbound follow up calls - Answering any customer questions and providing high levels of customer service **Requirements**: - Previous customer service experience (essential) - Excellent timekeeping...

Global 1st Line is seeking enthusiastic and customer-focused individuals to join our dynamic Call Centre team in Manchester. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries. If you thrive in a fast-paced environment and possess excellent communication...

About the Role:We are seeking an experienced Leadership Coach to join our team at Vermelo RPO as a Contact Centre Performance Specialist. The successful candidate will have practical experience of coaching and development within a call centre environment.Key Responsibilities:Analyse performance data to conduct training needs analysis and recommend the right...

Overview: Call Centre Agent is responsible for handling and processing all inbound calls outside of normal business hours, including bank holidays. The agent will be responsible for providing the highest-level of customer service, whilst ensuring each call is handled in a timely and effective manner. You will be responsible for providing excellent customer...

We are seeking an experienced Continuous Improvement Training Officer / Quality Coach & Trainer to join our team at AWD online. This is a fantastic opportunity for a skilled professional to work in a dynamic call centre environment, driving performance improvement and quality assurance through coaching, training, and feedback. With a strong focus on...

**County**: Greater Manchester **Town/City**: Manchester **Sector**: Parts Factor, Parts Department **Salary**: £24000 - £29000 per annum **Job ref**: 128806 **Call Centre Operator/Parts Advisor Needed for Parts Factor in Manchester** - £24,000 Basic + Bonus £29,000 OTE - Monday - Friday with Saturday mornings on a rota - Company Car Scheme - Up to...

**Salary**: £30000 - £35000 per annum + Bonus Plan & Benefits - **Location**: Manchester, Greater Manchester - **Job reference**: 152975_1705940639 A highly reputable Global Insurance Business has a new and exciting opportunity for someone who is a sales driven individual. This role represents a fantastic opportunity where you will be managing a team...

Senior Call Centre Sales Manager - Telesales Lead Generation – Sales Leadership Role for an exciting SaaS business going BOOM! Managing sales floor managers and a fantastic, hungry and motivated team of 50 outbound sales executives - coach and train graduates with limited experience to overcome objections to increase appointments and bookings - B2b SME...