Insurance Industry Customer Service Representative

1 week ago


Twickenham, United Kingdom Insure Recruitment Full time

Insure Recruitment is seeking a highly motivated individual to join their dynamic motor insurance team as a Customer Service Advisor.

The successful candidate will provide exceptional customer service through telephone and email interactions, prioritise and process customer inquiries efficiently, handle inbound calls, make outbound calls, process incoming communications, maintain attention to detail, and thrive in a fast-paced environment.

Key requirements include experience in the insurance industry, particularly motor insurance, strong customer service telephone skills, excellent communication skills, friendly and patient demeanor, team-oriented approach, and exceptional attention to detail.

We estimate the annual salary for this position to be around £25,000 - £30,000 depending on location and qualifications.

Benefits include a competitive salary, company pension scheme, training towards Cert CII qualifications, subsidised eye tests, employee assistance program, cycle to work scheme, 21 days annual leave, company and team events, and office-based working hours with a mix of early and late shifts.

The typical working hours are Monday to Friday, with every third Saturday from 09:00 to 15:00. This role requires a commitment to building a diverse, inclusive, and authentic workplace.



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