Insurance Advisor

6 months ago

Twickenham, United Kingdom Sutton Winson Ltd Full time

**Description**

A fantastic opportunity to grow your career in Personal Lines insurance. As a Client Handler, you’ll play a key role in managing the insurance needs of an exclusive audience of clients within the large and successful Personal Lines team who specialise in providing tailored personal insurance solutions for members of employee benefit schemes across the UK.

**What you'll do**

As a natural and enthusiastic communicator with a strong customer service ethos, here's a snapshot of what you'd expect to be doing day-to-day:

- Handle day to day enquiries, renewal inviting, retention and policy management
- Meet and develop client’s insurance needs
- Develop new business opportunities to achieve income and retention levels
- Enhance client/ insurer relationships
- Develop a book of business through upselling and cross-selling
- Understand the market available to secure and retain all risks

**What you'll need**

**Must haves**
- Previous personal lines insurance based experience, especially within home insurance
- Confidence in building effective relationships with your clients, your team and the wider company
- A good general understanding of the technicalities and challenges personal insurance can bring
- Intuitive people skills and confidence to deliver an amazing client experience
- Organisation, accuracy and attention to detail
- Passion, energy and a strong customer service ethos
- Effective, confident & considerate communication and an ability to adapt your communication style accordingly
- Strong IT skills

**Ideal, but not essential**
- Experience of using Acturis would advantageous but full training would be provided
- A Cert CII or genuine interest in achieving and continuing development

**What you'll receive in return**

At Sutton Winson, we're committed to getting the best out of our people. You'll receive a unique and tailored development pathway and as you grow within our business, your successes and hard work will be rewarded and celebrated.

You’ll thrive on being challenged in a role that provides balance and reward in equal measures and, in return, you’ll benefit from:

- A generous annual salary, reflective of your experience and commitment
- A Fully funded CII pathway (including Membership, Study Materials, Exam Entry and paid study leave) plus achievement awards and bonuses
- A rewarding role working within a supportive and fun working environment for a company with an exceptional industry-wide reputation for training and development
- Annual Profit Share Bonus
- Holiday entitlement - 25days+BH
- Healthcare Assistance & Group life cover
- Employee Assistance Programme including GP consultations, health checks, mental health support, dental checks+ financial signposting
- Cycle2work scheme & Season Ticket Loan
- Free eye-tests through Specsavers
- Long service awards
- Opportunity to participate in our proactive Corporate Social Responsibility programme, including fundraising for local projects and regular support for local food banks
- Fun company events and opportunities to socialise
- Weekly fresh fruit deliveries
- Office close to Twickenham station and local shops/amenities
- Daily Dress-Down

Everyone has a place at SW

At Sutton Winson, we want to hire people from all walks of life. If you’ve got the right attitude and skills needed to properly support our clients and help us achieve our goals, you’ll fit right in.

We're committed to building an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

**APPLY**

**Job Types**: Full-time, Permanent

**Benefits**:

- Bereavement leave
- Casual dress
- Company car
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Profit sharing
- Referral programme
- Store discount
- Transport links
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Twickenham: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have previous home insurance experience?

Work Location: Hybrid remote in Twickenham

Reference ID: SWCH

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