Customer Service Assistant

5 months ago


Twickenham, United Kingdom Ontrak Recruitment Full time

**Customer Service Assistant Required - Immediate Starts Available**

Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways.

Competitive rates of pay and a great opportunity to kick start your career within the railway.

**Job Role**:Customer Service Assistant

**Locations: Twickenham Station**

**Shifts: Hours will vary between 0600 - 0200**

**What makes working for Ontrak so good?**

We pay for your training You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.

**What does a Customer Service Assistant do?**
- Provide an impeccable customer service experience to customers and passengers on the railway.
- Being vigilant and visible to all customers and other members of staff
- Assisting customers with the usage of lifts and luggage
- Communicate effectively with other staff and passengers in the interests of safety and customer service using information systems as supplied.
- Report any anti-social behaviour with little disruption to other passengers as per the Railway Bylaws.
- Must be confident in approaching passengers and helping with travel queries
- Always bringing and outgoing and positive attitude to the station
- Must be able to problem solve
- Constantly proactive during the day helping where needed

**Essential Requirements**
- You must hold valid ID to work in the UK and have a full national insurance number.
- You will be required to pass a drug and alcohol screening
- You must be available to work on an immediate basis
- You must be outgoing, confident and be able to make station announcements

**ALL OUR ROLES ARE BASED WORKING IN A RAILWAY ENVIRONMENT, THESE ARE CLASSED AS 'SAFETY CRITICAL' THEREFORE YOU MUST BE COMFORTABLE AND ABLE TO DO SO.**

**Job Types**: Part-time, Temporary contract

Pay: £11.44 per hour

**Benefits**:

- Free or subsidised travel

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person



  • Twickenham, United Kingdom In2Win, Twickenham Full time

    We are looking for a Customer Service Assistant to join our friendly team at our busy adult gaming centre (In2win) in Twickenham. You must be honest, reliable and have good social skills. A background in retail is preferable but not essential. Applicants must be over 18 years of age. Full training will be provided. In this position you will work a...


  • Twickenham, United Kingdom CH&Co Group Full time

    Part Time Front of House Assistant We are Blue Apple, part of CH&CO Group, and we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. Our aim is to delight our customers by bringing a bespoke and tailored solution to our workplace clients. We have a diverse range of customers and pride ourselves on...


  • Twickenham, United Kingdom Gather & Gather Full time

    General Assistant RoleAt Gather & Gather, we're passionate about delivering exceptional customer experiences and providing a warm and welcoming environment for our clients and customers. We're currently seeking a General Assistant to join our team at Sky Studios.Key Responsibilities:Provide a high level of customer service, ensuring all customers receive a...


  • Twickenham, United Kingdom CH&Co Group Full time

    Front of House Assistant RoleWe are seeking a friendly and enthusiastic Front of House Assistant to join our small team at this office based restaurant. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.Key responsibilities:Provide exceptional customer service and ensure a warm welcome...


  • Twickenham, United Kingdom Gather & Gather Full time

    General Assistant - Sky Studios At Gather & Gather, we're passionate about delivering exceptional customer experiences. As a General Assistant at Sky Studios, you'll play a vital role in ensuring our customers receive top-notch service. Key Responsibilities:Provide a warm and welcoming service to all customers.Prepare and maintain food service areas to the...


  • Twickenham, United Kingdom CH&Co Group Full time

    Part Time Front of House Assistant (Mon & Tue only) - Twickenham We are Blue Apple, part of CH&CO Group, and we're proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We aim to delight our customers by bringing a bespoke and tailored solution to our workplace clients. We have a diverse range of customers...


  • Twickenham, United Kingdom Job Box Recruitment Limited Full time

    Customer Service Manager Job DescriptionWe are seeking an experienced Customer Service Manager to join our team on a temporary basis. The successful candidate will have a proven track record of resolving complex customer complaints and providing guidance to a team of customer service representatives.Key Responsibilities:Manage and resolve complex customer...


  • Twickenham, United Kingdom Job Box Recruitment Limited Full time

    Customer Service Manager Job DescriptionWe are seeking an experienced Customer Service Manager to join our team on a temporary basis. The successful candidate will have a proven track record of resolving complex customer complaints and providing guidance to a team of customer service representatives.Key Responsibilities:Manage and resolve complex customer...


  • Twickenham, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service OfficerLocation: TwickenhamHourly rate: £15.17 PAYE / £19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursJob SummaryWe are seeking a highly skilled Customer Service Officer to join our team at Adecco UK Limited. As a Customer Service Officer, you...


  • Twickenham, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service OfficerLocation: TwickenhamHourly rate: £15.17 PAYE / £19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursJob SummaryWe are seeking a highly skilled Customer Service Officer to join our team at Adecco UK Limited. As a Customer Service Officer, you...


  • Twickenham, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service RepresentativeLocation: Full-time office basedHourly Rate: £15.17 PAYE / £19.95 UMB Per HourContract Length: 3-month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursRole Purpose:The Customer Service Representative provides crucial support by ensuring customers have access to the right...


  • Twickenham, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service OfficerLocation: TwickenhamHourly rate: £15.17 PAYE / £19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursJob SummaryWe are seeking a highly skilled Customer Service Officer to join our team at Adecco UK Limited. As a Customer Service Officer, you...


  • Twickenham, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service OfficerLocation: TwickenhamHourly rate: £15.17 PAYE / £19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursJob SummaryWe are seeking a highly skilled Customer Service Officer to join our team at Adecco UK Limited. As a Customer Service Officer, you...


  • Twickenham, United Kingdom Adecco UK Limited Full time

    Job Title: Customer Service OfficerLocation: Full-time office basedHourly rate: £15.17 PAYE / £19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursJob SummaryThe Customer Service Officer will provide crucial support to customers by ensuring they have access to the right level of...


  • Twickenham, United Kingdom Job Box Recruitment Limited Full time

    About the RoleWe are seeking an enthusiastic and friendly customer service professional to join our team at Job Box Recruitment Limited. As a customer service representative, you will be responsible for delivering exceptional customer service to our clients. This is an office-based full-time role, and the ideal candidate will have previous experience working...


  • Twickenham, United Kingdom Tesco Full time

    About the Role As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and creating a welcoming store environment. You will be responsible for serving customers with passion and pride, providing great natural service, and working across the store in various areas to meet customer needs.Key Responsibilities Build strong...


  • Twickenham, United Kingdom Tesco Full time

    About the Role As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and creating a welcoming store environment. You will be responsible for serving customers with passion and pride, providing great natural service, and working across the store in various areas to meet customer needs.Key Responsibilities Build strong...


  • Twickenham, United Kingdom Tesco Full time

    About the Role As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and creating a welcoming store environment. Your primary responsibility will be to serve customers with passion and pride, ensuring they have a great shopping experience. You will work closely with your colleagues to maintain a clean and organized...


  • Twickenham, United Kingdom Tesco Full time

    About the Role As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and creating a welcoming store environment. Your primary responsibility will be to serve customers with passion and pride, ensuring they have a great shopping experience. You will work closely with your colleagues to maintain a clean and organized...


  • Twickenham, United Kingdom Advanced Resource Managers Full time

    About the RoleWe are seeking a highly skilled Customer Service Engineer to join our team at Advanced Resource Managers. As a key member of our Service Engineering team, you will be responsible for providing exceptional technical support to our customers.Main ResponsibilitiesRespond to customer inquiries and resolve technical issues in a timely and...