![Currie Motors](https://media.trabajo.org/img/noimg.jpg)
Call Centre Representative
2 months ago
**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)**
**Basic Salary £21,000 & commission & bonus - OTE 29k+**
**The Role involves**:
Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or queries.
As a Booking Centre Consultant your duties will include:
**Key Tasks**:
- Ensure that all reception booking procedures are carried out, ensuring a steady and realistic flow of available work through the workshop and adhering to the recall process.
- Handling incoming service related calls, provide advice to customers and / or arranging relevant bookings
- Making follow up calls after service visit
- Calling lapsed customers and chasing service reminder bookings
**The Person**:
Experience in the motor trade advantageous (although we would be keen to see applicants from other industries).
To be successful for this role you will need:
- Previous experience in Customer Service / Reservations / making bookings advantageous
- A polite and friendly personality
- Ability to work well under pressure
- Excellent telephone manner
- Computer literate (experience of Kerridge would be advantageous but-in-house training can be given)
- Exceptional communication skills
- A strong focus on customer satisfaction
- Good administration and organisation skills
- Ability to negotiate and influence situations
- Basic understanding of how a vehicle works
**Benefits**:
- 22 days annual leave increasing on tenure plus 8 days bank holidays
- Eyecare Vouchers
- Loyalty & Long Service Awards
- Life Insurance (after qualifying period)
- Car Leasing Scheme (after qualifying period)
- Workplace Pension Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in-house and with the manufacturer
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
Supplemental pay types:
- Commission pay
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
-
Call Centre Representative
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 29k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Representative
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 29k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
2 months ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
2 months ago
Twickenham, United Kingdom Currie Easy Self Storage Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Sales Development Representative
3 months ago
Twickenham, United Kingdom LEAP Legal Software Full time"It means a lot to sell something you believe in. And the commission is uncapped!” Sales Development Representative, Twickenham Office You will be responsible for identifying and qualifying new prospects who need LEAP services and building and nurturing relationships with prospects Work for a Culture that values its Employees Permanent, Full-time, Hybrid...
-
Sales Development Representative
3 months ago
Twickenham, United Kingdom LEAP Legal Software Full time"It means a lot to sell something you believe in. And the commission is uncapped!” Sales Development Representative, Twickenham Office You will be responsible for identifying and qualifying new prospects who need LEAP services and building and nurturing relationships with prospects Work for a Culture that values its Employees Permanent, Full-time, Hybrid...
-
Customer Service Booking Agent
3 months ago
Twickenham, United Kingdom RecruitmentRevolution.com Full timeReady to launch your career with the largest car company in the world? We are much more interested in finding people with the right attitude than a wide set of qualifications. If you are an individual with previous experience in customer service, ambitious, keen to learn, and dedicated, we want to hear from you! **Role Info**: Booking Agent Twickenham...
-
Senior Research Manager
3 months ago
Twickenham, United Kingdom NIHR Full timeAbout the role Reporting to the Assistant Director for Global Health, the post holder will be primarily responsible for delivery of the NIHR Global Health Research (GHR) Centres programme, developing and delivering a comprehensive process of research management that supports the programmes ambitions for high quality applied health research in low- and...
-
Twickenham, United Kingdom NIHR Full timeWelcome to a pivotal opportunity at the National Institute for Health Research (NIHR) Coordinating Centre, hosted by LGC.About the Position:As a Senior Programme Manager, you will be at the forefront of directing and supervising essential research initiatives, collaborating closely with fellow Senior Programme Managers. Your adept leadership will play a...
-
Events and Training Facilities Apprentice
2 months ago
Twickenham, United Kingdom ACHIEVING FOR CHILDREN Full time**Job responsibilities**: - Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring information provided is accurate, with queries effectively prioritised - Providing technical support (e.g. helpdesk) to all training centre users - Maintaining & testing all equipment, lap-tops, projectors, telephone systems, used in the...
-
Programme Lead, Innovations
3 months ago
Twickenham, United Kingdom LGC Group Full time**Company Description** Are you interested in the translation of health and social care innovations? Are you excited by working in a fast-paced dynamic team environment? Would you like to engage with multiple stakeholders across industry, academia and the NHS? The Innovations team within the LGC Grant Management Group is looking for a Programme Lead who is...
-
Voids Supervisor
3 months ago
Twickenham, United Kingdom Fortus Recruitment Group Full timeFortus are currently representing a maintenance contractor who are looking for a Voids Supervisor to join their property services division. This position is working on a newly won contract based in the TW postal area. They will be void refurbishments service to scattered housing properties. You would be responsible for a large team of direct operatives as...
-
Receptionist
2 months ago
Twickenham, United Kingdom Hilton Garden Inn T2 Full time**We treat our people like family and our guest like royalty!** Directly connected to the central terminals of one of the busiest airports in the world, Hilton Garden Inn London Heathrow T2 offers 369 bedrooms and a range of facilities including the rooftop Runway Bar with unbeatable views of Heathrow Airport, Apron Restaurant, a fitness centre as well as 5...
-
Receptionist
2 months ago
Twickenham, United Kingdom Hilton Garden Inn T2 Full time**Receptionist**: - £21,840 per annum plus service charge **We treat our people like family and our guest like royalty!** Directly connected to the central terminals of one of the busiest airports in the world, **Hilton Garden Inn London Heathrow T2** offers 369 bedrooms and a range of facilities including the rooftop Runway Bar with unbeatable views of...
-
Receptionist
2 months ago
Twickenham, United Kingdom Hilton Garden Inn T2 Full time**We treat our people like family and our guest like royalty!** Directly connected to the central terminals of one of the busiest airports in the world, Hilton Garden Inn London Heathrow T2 offers 369 bedrooms and a range of facilities including the rooftop Runway Bar with unbeatable views of Heathrow Airport, Apron Restaurant, a fitness centre as well as 5...
-
Voids Supervisor
2 months ago
Twickenham, United Kingdom Fortus Recruitment Group Full timeFortus are currently representing a maintenance contractor who are looking for a Voids Supervisor to join their property services division. This position is working on a newly won contract based in the TW postal area.They will be void refurbishments service to scattered housing properties. You would be responsible for a large team of direct operatives as...