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Housing Liaison Officer

2 months ago

London, Greater London, United Kingdom Brackenberry Full time
{"title": "Housing Liaison Officer", "description": "Job Summary

We are seeking a skilled Housing Liaison Officer to join our team at Brackenberry Ltd. As a key member of our team, you will play a vital role in supporting the effective management and re-letting of void properties, responding to emergencies, and managing incidents of low-level anti-social behaviour.

Key Responsibilities
  • Co-ordinate actions and provide support to residents in response to emergencies.
  • Manage incidents of low-level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police, and other agencies.
  • Support the effective management and re-letting of void properties by carrying out pre-termination visits, accompanied viewings, sign-ups, and new tenant visits.
  • Provide general advice on housing options, including transfers or any other tenancy-related issues.
  • Ensure robust tenancy sustainment working across the patch, escalating particularly complex cases to the Senior Housing Officer where appropriate.
Requirements
  • A high standard of literacy and numeracy.
  • Commitment to taking responsibility for own learning and development.
  • Experience working with the general public, preferably in a service delivery setting.
  • Ability to work in a diverse community.
What We Offer

We offer a competitive rate of pay and the opportunity to work with a dynamic team at Brackenberry Ltd. If you are a motivated and experienced professional looking for a new challenge, please apply with your CV for immediate consideration.

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