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Housing Liaison Officer

1 month ago

London, Greater London, United Kingdom Brackenberry Full time

We are seeking a highly skilled Housing Liaison Officer to join our team at Brackenberry Ltd. The successful candidate will work closely with a Local Authority in Haringey to assist with the appointment of a Housing Liaison Officer, on a 3-month contract, likely to be extended at clients discretion.

Key Responsibilities:

  • To take part in the organisation's response to emergencies, helping to co-ordinate actions and providing support to residents.
  • To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police and other agencies.
  • To support the effective management and re-letting of void properties by carrying out pre-termination visits; accompanied viewings; sign-ups and new tenant visits promptly and ensuring that new tenants are aware of their responsibilities under the tenancy agreement.
  • To give general advice on housing options including transfers or any other tenancy related issues including supporting new tenants as appropriate to settle into their homes.
  • To ensure robust tenancy sustainment working across the patch, where possible, working with internal and external partners to bring about successful outcomes, escalating particularly complex cases to the Senior Housing Officer where appropriate.
  • To carry out tenancy checks, referring possible issues for further investigation. Serve Notice to Quit or Notice of Seeking.

Requirements:

  • A high standard of literacy and numeracy
  • Housing qualification and evidence of continued professional development.
  • Commitment to taking responsibility for own learning and development

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an enhanced DBS