Renewal Account Manager
4 weeks ago
**Renewal Account Manager Role**
At IGEL Technology, we are seeking a skilled Renewal Account Manager to join our team. The successful candidate will be responsible for negotiating renewal contracts, developing win/win negotiation strategies, and maximizing contract value while enhancing the customer relationship and the value they are realizing from IGEL.
**Key Responsibilities:**
- Negotiate all facets of renewal contracts to ensure maximum value for both parties.
- Develop and implement effective negotiation strategies to drive renewal growth.
- Work closely with customers to understand their needs and provide tailored solutions.
- Maintain a deep understanding of IGEL licensing models to provide expert guidance on licensing discussions.
- Monitor customer health metrics to identify risks and develop mitigation strategies.
- Collaborate with the wider team to provide regular updates on renewal status and escalate when necessary.
**Requirements:**
- 5+ years of demonstrated success in Renewal Account Management.
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories.
- Advanced proficiency with contract renewal processes.
- Excellent customer management skills, including sales, account management, and customer service.
- Strong work ethic and quota achievement.
**What We Offer:**
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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