Customer Support Representative
3 days ago
Company Overview
">Inspired Gaming Group is a leading provider of gaming solutions, and we are seeking an experienced CUSTOMER SUPPORT REPRESENTATIVE to join our team. Our company culture is built on delivering exceptional customer experiences, and we believe that this role will play a vital part in achieving this goal.
Job Description
">We are looking for a highly skilled and motivated individual to work as a CUSTOMER SERVICE TEAM MEMBER in our helpdesk team. The successful candidate will be responsible for providing top-notch customer service to our clients via inbound phone calls, email, and other communication channels. Key responsibilities include:
">- Resolving customer queries and issues in a timely and efficient manner
- Providing accurate and informative responses to customer inquiries
- Escalating complex issues to the relevant teams or departments
Required Skills and Qualifications
">To be successful in this role, you will need:
">- A strong customer service background with excellent communication and interpersonal skills
- Experience working in a fast-paced environment with multiple priorities
- Ability to work effectively in a team and communicate with colleagues at all levels
Benefits
">We offer a range of benefits to our employees, including:
">- Competitive salary: £25,000 - £30,000 per annum
- Additional leave and flexible working arrangements
- Company pension scheme and life insurance
- Health and wellbeing programme and cycle-to-work scheme
Others
">This role is based in Burton-on-Trent and requires occasional evening and weekend work. If you have the right skills and experience, please apply now
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