Customer Service Representative

1 week ago


Burton upon Trent, Staffordshire, United Kingdom Carlsberg Group Full time
Job Title: Shop Assistant

We are currently recruiting for a Customer Service Representative to join our team in Burton DE14. This role will involve providing exceptional customer service, sales, and stocking tasks.

Key Responsibilities:
  • Greet customers warmly and assist with their needs.
  • Provide detailed information about our products.
  • Handle customer enquiries and resolve complaints efficiently and professionally.
  • Promote and upsell products.
  • Operate the cash register and handle transactions accurately.


Requirements:
  • Previous retail or customer service experience, especially in a similar environment (brewery, bar, liquor store).
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic maths skills for handling transactions.
  • Enthusiasm and willingness to learn about brewery products.


About Us: We are a leading brewery offering a competitive salary of £22,500 per annum, plus benefits including product allowance, bonus scheme, access to 24/7 GP services, company pension contribution, generous holiday (inc bank holidays), life assurance & access to a range of high street discounts.

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