Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Acorn Training Ltd. The successful candidate will be responsible for providing exceptional customer service, managing the reception area, and performing various administrative tasks.
Key Responsibilities:- Manage the front desk, greet visitors, and maintain sign-in sheets.
- Process correspondence, including phone calls, letters, and packages.
- Accurately record travel and participant expenses and maintain auditable records.
- Organize meetings, schedule appointments, and manage centre rooms.
- Oversee catering for company events and accurately record spends.
- Perform data entry, update records, and databases.
- Communicate with staff for course referrals.
- Communicate with staff regarding enrolments and attendance for courses.
- Manage petty cash and reconcile.
- Enrol students and set up assessments for training.
- Check stock for refreshments, learning resources, and cleaning products.
- Handle paperwork correctly, working within GDPR parameters.
- GCSE (or equivalent) in English and Maths A-C/9-4 (essential).
- Excel, Word, and PowerPoint skills (essential).
- NVQ Level 2 in customer service (desirable).
- NVQ Level 2 in Administration (desirable).
- IT qualification (desirable).
- Previous experience in a public-facing role (essential).
- Experience of managing multiple tasks (essential).
- Experience in financial management or dealing with petty cash (desirable).
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.
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Customer Service Representative
2 months ago
Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...
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Customer Service Representative
2 months ago
Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Burton upon Trent. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all...
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Customer Service Representative
2 months ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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