Venue Services Representative
5 days ago
We are seeking a reliable and efficient individual to join our team as a Venue Services Representative. As part of this role, you will be responsible for providing high-quality customer service and supporting the smooth operation of our venue.
Main Responsibilities:
- To provide exceptional customer service, responding to queries and resolving issues promptly.
- To maintain a clean and safe environment, adhering to health and safety guidelines.
- To work collaboratively with colleagues to achieve operational goals and objectives.
What We Offer:
- A competitive salary of £11.44 per hour, reflecting the value we place on your skills and experience.
- Contract lengths starting from 8 hours to 35 hours, providing a stable and predictable schedule.
- Paid breaks, allowing you to recharge and maintain your productivity.
- Access to our industry-leading Employee Rewards platform, offering exclusive discounts on travel, shopping, dining, and more.
- A 50% discount on food and soft drinks for you and up to three friends, enhancing your overall experience.
- A comprehensive benefits package, including pension and life assurance, company sick pay scheme, and access to an employee assistance programme.
- Funded apprenticeships and training opportunities, supporting your career development and growth.
- A uniform provided, featuring our new design launched in 2024, ensuring you look professional and polished while working.
Key Skills and Qualifications:
- A helpful and courteous attitude, essential for providing exceptional customer service.
- Strong communication skills, enabling effective interaction with colleagues and customers alike.
- A customer-focused approach, prioritizing the needs and experiences of those you serve.
- The ability to work in a fast-paced environment, managing multiple tasks and responsibilities with ease.
- Cash handling experience, with the potential to develop additional skills through training and development programmes.
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