Customer Service Representative
4 days ago
Company Overview:
In beBee Professionals, we're seeking a skilled Customer Service Representative to work in Burton upon Trent, United Kingdom. As the first point of contact for customers, you'll provide excellent service and resolve queries efficiently.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide accurate product information and resolve issues promptly.
- Process orders and manage customer accounts.
- Maintain records of customer interactions and follow-up tasks.
Requirements:
- Prior experience in customer-facing roles is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- A competitive salary (£22,000 - £28,000 per annum) with performance-based incentives.
- A pension scheme and healthcare benefits.
- Training and development opportunities.
- A supportive work environment with clear career progression.
About the Role:
This is an exciting opportunity for a motivated individual to deliver exceptional customer experiences and contribute to our dynamic team in Burton upon Trent.
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