Freight and Perishables Logistics Manager
4 days ago
Right Now Recruitment is working with a leading global forwarder based in Hayes, seeking an Export/Import Team Leader to support their Perishable division. The successful candidate will have previous leadership experience within Freight with a strong understanding of Perishable goods.
The role involves overseeing the end-to-end movement of perishable products, managing shipments and liaising with carriers, handling agents, transport, and warehouse teams to resolve exceptions.
Main Responsibilities- Perishable Products Movement: Ensure the smooth transportation of perishable goods from origin to destination, coordinating with various stakeholders to address any issues that may arise.
- Customer Relationships: Develop and maintain relationships with key customers in the Perishable portfolio, actively participating in customer calls and meetings to understand their needs and tailor services accordingly.
- Customs Compliance: Verify adherence to customs regulations and documentation standards, including managing customs entries for specialized licenses and addressing any retrospective compliance requirements.
- Shipment Management: Create, track, and update shipments to ensure timely delivery and accurate information.
- Team Leadership: Implement Active Leadership practices to engage and develop team members, leading regular briefings and promoting a collaborative culture.
- Client Meetings: Collaborate with the UK Perishables Manager and sales team during client meetings to foster relationships and explore growth opportunities.
- Compliance and Training: Complete all statutory and mandatory training requirements, ensuring team compliance with relevant procedures and documentation standards.
- Experience in exports/imports, particularly with perishable goods logistics.
- Familiarity with HMRC procedures and CDS is advantageous.
- Demonstrated ability to meet customer needs professionally and maintain high standards in customer service.
- Proven ability to lead, motivate, and drive teams toward achieving KPIs and operational goals.
- Proficiency in using Cargowise is beneficial but not essential.
We require candidates to undergo pre-employment checks, including a 5-year checkable employment/education history and DBS check (criminal record check).
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