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Global Air Export Logistics Manager
4 weeks ago
We are seeking an experienced Air Export leader to drive growth, manage processes, and adhere to CAA regulations in a well-established global organisation based in Hayes.
About the Role:- Cultivate a culture of growth and engagement within your team by implementing Active Leadership practices.
- Ensure the retention and expansion of key accounts in the region, identifying opportunities to add value for customers.
- Lead customer review sessions, pinpointing areas for improvement and collaborating on continuous improvement initiatives that align with KPIs.
- Build and sustain strong customer relationships internally and externally to secure business retention and explore growth opportunities.
Key Responsibilities:
- Oversee seamless on-boarding and successful integration of new key accounts, benefiting both the customer and the company.
- Represent the company in presentations for existing and potential clients, demonstrating value propositions and fostering partnerships.
- Engage in industry forums as appropriate to represent and promote our organisation.
- Oversee compliance with Customs and regulatory requirements, including CAA, ensuring all documentation is accurate and procedures are followed.
- Maximise gross profit by selecting optimal service options.
- Coordinate with carriers and handling agents to resolve exceptions and discrepancies swiftly and effectively.
- Manage and track Key Performance Indicators, ensuring targets are met.
- Actively contribute to the improvement program.
- Facilitate weekly team briefings and ensure completion of all required training.
Salary: £50,000 - £60,000 per annum
Location: Hayes
Benefits:
- Previous leadership experience within the freight forwarding industry
- Ability to lead from the front, driving continuous improvement
- Confident within Aviation Security
