L2 Desktop Support Specialist

4 weeks ago

Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time
Role: L2 Desktop Support Engineer

Job Type: Permanent

Location: Bridgwater, United Kingdom

We are seeking a skilled L2 Desktop Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing technical support on desktop engineering activities as per business request.

Key Responsibilities:

  • Oversee and update assigned support service requests.
  • Handle daily technical support activities on desktop support, data network and server management.
  • Grow clients and communicate to Account Manager by determining new opportunities.
  • Provide break fix support for Desktop, laptops and other components.
  • Setup desktop computers and peripherals and test network connections.
  • Install and test desktop software applications and internet browsers.
  • Test computers to ensure proper functioning of computer systems.
  • Support mobile devices for registering in BES or Intune environment.
  • Train end users on usage of computer hardware and software.
  • Troubleshoot hardware and replace hardware components.
  • Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
  • Adhere to policies as per corporate manuals and directives.
  • Extend computer support for systems software and hardware.
  • Setup computers and install software for various applications and programs.
  • Interact with staff on desktop problems and their resolution.
  • Network and connect computers within organization to better communication.
  • Maintain computer peripheral devices like printers and resolve associated problems.
  • Level 2 support experience in troubleshooting and fixing Audio Video equipment onsite.
  • Maintain devices inside datacentres and resolve associated problems.

Your Profile:

Key Skills/Knowledge/Experience/Must-Have:

  • Prior experience in Desktop support and executive support.
  • Excellent knowledge on computer hardware.
  • Good knowledge on Desktop Operating systems.
  • Basic knowledge on network management.
  • Basic Knowledge on Active Directory.
  • Sound Knowledge on Software deployment through various tools.
  • Sound knowledge on Application packaging, deployment and troubleshooting.
  • Possess strong troubleshooting, reasoning and problem-solving skills.
  • Possess strong experience in handling issues in Windows OS.
  • Constantly seeks to improve technical knowledge and research new product capabilities.
  • Sharing Global Threat updates with the cross functional teams to create awareness on as and when basis.
  • Possess excellent communication and interpersonal skills.
  • Participate when needed, the project meetings with the customer.
  • Experience in troubleshooting and fixing audio video equipment.
  • SC Clearance Mandatory.

Rewards & Benefits:

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion & Wellbeing:

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is 'Inclusion without Exception'. You'll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities involve 12 employee networks including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events (we even sponsor the London Marathon).

We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.

If you are an applicant who needs a reasonable accommodation due to Disability or Neurodiverse Condition to complete an employment application, or during any phase of the hiring process, please contact us at with the subject line: "Reasonable Accommodation Request".

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

We are committed to making a meaningful impact and creating a better future for our clients and communities. Join us and be part of a purpose-led transformation company that makes a difference.

  • L2 Desktop Support Specialist

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Role: L2 Desktop Support EngineerAre you a skilled technical professional looking for a challenging opportunity to utilize your expertise in desktop support, data network, and server management?We are seeking an experienced L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be...

  • L2 Desktop Support Specialist

    1 week ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Role: L2 Desktop Support EngineerJob Type: PermanentLocation: Bridgwater, United KingdomWe are seeking a skilled L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support on desktop engineering activities as per business request.Key...

  • L2 Desktop Support Engineer

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled and experienced L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support and maintenance for desktop systems, data networks, and server management.Key ResponsibilitiesProvide technical support and...

  • L2 Desktop Support Engineer

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled and experienced L2 Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support and maintenance for desktop systems, data networks, and server management.Key ResponsibilitiesProvide technical support and...

  • Desktop Support Specialist

    1 week ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical support on desktop engineering, data network, and server management. You will work closely with our clients to understand their...

  • Desktop Support Specialist

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Summary We are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical assistance and support to our UK-based employees. This includes troubleshooting multiple issues, providing break fix support for Desktop, laptops, and other components,...

  • Desktop Support Specialist

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Title: Desktop Support SpecialistAre you a skilled technical professional looking for a challenging role in desktop support? We are seeking a highly motivated and experienced Desktop Support Specialist to join our team at Tata Consultancy Services.Key Responsibilities:Provide technical support on desktop engineering area as per business requestOversee...

  • Desktop Support Specialist

    7 days ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    At Tata Consultancy Services, we are seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employeesTroubleshoot multiple issues and provide break-fix support...

  • Desktop Support Specialist

    4 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Title: Desktop Support EngineerWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    4 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Title: Desktop Support EngineerWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Desktop Support Engineer RoleAre you a skilled technical professional looking for a challenging role in IT support? We are seeking a Desktop Support Engineer to join our team at Tata Consultancy Services.Key Responsibilities:Provide technical assistance and support to our UK-based employeesTroubleshoot multiple issues and provide break-fix support for...

  • Desktop Support Specialist

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Desktop Support Engineer Job DescriptionWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Desktop Support Engineer Job DescriptionWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Desktop Support Engineer RoleWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Desktop Support Engineer RoleWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key Responsibilities:Provide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    4 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Role OverviewWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT department, you will be responsible for providing technical assistance and support to our UK-based employees.Key ResponsibilitiesProvide technical assistance and support to employees via phone, email, and...

  • Desktop Support Specialist

    4 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Role OverviewWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a key member of our IT department, you will be responsible for providing technical assistance and support to our UK-based employees.Key ResponsibilitiesProvide technical assistance and support to employees via phone, email, and...

  • Desktop Support Specialist

    1 week ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job DescriptionRole OverviewWe are seeking a skilled Desktop Support Engineer to join our team at Tata Consultancy Services. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our UK-based employees.Key ResponsibilitiesProvide technical assistance and support to employees via phone, email, or...

  • Desktop Support Specialist

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Title: Desktop Support EngineerJob Summary:Tata Consultancy Services is seeking a skilled Desktop Support Engineer to provide technical assistance and support to our UK-based employees. As a key member of our IT team, you will be responsible for identifying problems, analyzing situations, and making appropriate recommendations and decisions.Key...

  • Desktop Support Specialist

    3 weeks ago

    Bridgwater, Somerset, United Kingdom Tata Consultancy Services Full time

    Job Title: Desktop Support EngineerJob Summary:Tata Consultancy Services is seeking a skilled Desktop Support Engineer to provide technical assistance and support to our UK-based employees. As a key member of our IT team, you will be responsible for identifying problems, analyzing situations, and making appropriate recommendations and decisions.Key...