Safeguarding and Customer Experience Lead
1 day ago
The Head of Safeguarding and Customer Experience will be responsible for:
- Overseeing safeguarding responsibilities and promoting good practice
- Ensuring exceptional customer experience
- Working closely with the Executive and senior management team to deliver excellent duty of care
- Managing small teams and possessing strong report writing and presentation skills
- Being digitally literate and having excellent interagency skills and values-led approach
The successful candidate will have a strong understanding of safeguarding principles and be able to develop and implement effective strategies to promote good practice. They will also be able to provide coaching and training to improve management skills in managing and preventing safeguarding.
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Customer Experience Lead
3 days ago
Stockport, Stockport, United Kingdom Harnham Full timeJob Title: Customer Experience LeadA well-known health insurance brand is seeking a Customer Experience Lead to join the team and lead on end-to-end customer experience optimisation. The successful candidate will be responsible for leading a team that provides insights on end-to-end customer journeys, gathering insights from surveys as well as other...
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Safeguarding Specialist Practitioner Lead
4 weeks ago
Stockport, Stockport, United Kingdom Pennine Care NHS Foundation Trust Full timeMain Job ResponsibilitiesDeliver excellence in safeguarding practice within Pennine Care NHS Foundation TrustContribute to the development of training programs and supervision sessionsLead the implementation of a 'think family' approach, considering the complexities of safeguarding across different settingsCollaborate with the Named Nurse for Children and...
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Head of Safeguarding Operations
22 hours ago
Stockport, Stockport, United Kingdom Creative Support Ltd Full timeAbout the RoleWe are looking for a talented individual to join our Quality senior leadership team as the Head of Safeguarding and Customer Experience. This role is responsible for continuing and developing the successful corporate senior level oversight of safeguarding, overseeing our Serious Incident Register and procedure to Board level.You will work...
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Family Safeguarding Expert
4 weeks ago
Stockport, Stockport, United Kingdom Pennine Care NHS Foundation Trust Full timeJob OverviewPennine Care NHS Foundation Trust prioritizes the well-being of individuals, particularly those who are vulnerable. The organization acknowledges its statutory responsibilities to protect children and young people, as well as adults at risk of abuse. This role offers an exceptional opportunity to develop safeguarding skills and contribute to a...
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Customer Experience Director
2 weeks ago
Stockport, Stockport, United Kingdom CV-Library Full timeJob Title: Customer Experience DirectorLocation: Stockport, Greater ManchesterAbout the Role:CB Staffing Group is seeking a dynamic and experienced leader to lead our Clients customer service team in Stockport. As a pivotal member of our team, you will oversee all aspects of customer service, ensuring exceptional customer experiences across various channels,...
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Senior Customer Experience Strategist
3 weeks ago
Stockport, Stockport, United Kingdom Harnham Full timeAbout the RoleWe are seeking a Customer Insights Manager to lead on end-to-end customer experience optimisation. The ideal candidate will gather insights from surveys and other disparate data sets to enhance advocacy, loyalty, and customer experience.Key Responsibilities* Analyse Voice of the Customer (VoC) and Speech Analytics data using qualitative and...
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Customer Experience Strategist
3 days ago
Stockport, Stockport, United Kingdom Harnham Full timeJob Title: Customer Experience StrategistJob Description:In this exciting role, you will have the opportunity to work as a Customer Experience Strategist at Harnham, based in Stockport, working 2 days a week on-site. The salary for this position is up to £70,000.About the Company:Our client provides private health and life insurance to members and partners...
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Customer Experience Facilitator
5 days ago
Stockport, Stockport, United Kingdom LSH Auto Group Full timeAre you a customer service superstar looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? If so, we want to hear from you! As an Automotive Service Host at LSH Auto Group, you will play a critical role in ensuring that every customer interaction is a positive one.About the PositionYou will be responsible for...
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Customer Experience Ambassador
3 weeks ago
Stockport, Stockport, United Kingdom LSH Auto Group Full timeJob OverviewWe are seeking a highly skilled Customer Experience Executive to join our team at LSH Auto Group.This role will involve enhancing the customer online journey by providing exceptional digital experiences across all platforms, managing customer inquiries, optimizing online processes, and improving overall customer satisfaction.The ideal candidate...
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Customer Experience Manager
1 month ago
Stockport, Stockport, United Kingdom Vitality Corporate Services Limited Full timeAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong understanding of customer needs.This hybrid role requires 2 days of work in the office, where you will be part of our Protection team within the D2C Life...
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Customer Experience Advisor
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Stockport, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Strategist
3 days ago
Stockport, Stockport, United Kingdom Harnham Full timeJob DescriptionWe are seeking a Customer Experience Strategist to join our team at Harnham. As a key member of our organization, you will be responsible for providing insights into end-to-end customer journeys, gathering valuable information from surveys and complaints, and delivering actionable recommendations to enhance customer advocacy, loyalty, and...
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Customer Experience Strategist
7 days ago
Stockport, Stockport, United Kingdom Harnham Full time**About the Role:**We are seeking a skilled Customer Experience Strategist to join our team at Harnham. The ideal candidate will have experience in gathering insights from surveys and complaints, as well as conducting research to offer valuable insights for businesses.The Company:Harnham partners with businesses to provide private health and life insurance...
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Customer Experience Specialist
2 days ago
Stockport, Stockport, United Kingdom LSH Auto Group Full timeAbout UsAt LSH Auto Group, we value our customers and strive to provide them with an exceptional experience. As a Customer Service Representative, you will play a critical role in achieving this goal.SalaryWe offer a competitive hourly rate of $65, commensurate with age and experience.Job DescriptionAs a Customer Service Representative, you will be...
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Customer Experience Strategist
7 days ago
Stockport, Stockport, United Kingdom SD Worx Full timeAbout the RoleAs a key member of our team, you will be responsible for driving customer-centric marketing initiatives. This role requires a collaborative mindset, working closely with various teams to put the customer voice first.Key ResponsibilitiesDevelop and execute an annual customer marketing plan that aligns with business objectives.Create and manage...
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Customer Experience Specialist
7 days ago
Stockport, Stockport, United Kingdom Vitality Corporate Services Limited Full timeAbout Vitality Corporate Services LimitedJob Title: Customer Journey SpecialistWe are seeking an individual to play a vital role in shaping the quality of the customer journey within our Protection team. As a key member of our D2C Life Department, you will deliver exceptional customer service and work collaboratively with internal teams to resolve customer...
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Customer Experience Specialist
7 days ago
Stockport, Stockport, United Kingdom Vitality Corporate Services Limited Full timeJob OverviewThis role involves understanding customer needs and providing an exceptional service experience. You will be responsible for catering to product requirements and ensuring a high-quality customer journey.Salary: £30,000 - £40,000 per annum, depending on experience
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Customer Experience Representative
4 weeks ago
Stockport, Stockport, United Kingdom Recruitment Revolution Full timeA great opportunity has arisen for a skilled individual to join our team as a Vehicle Handover Customer Specialist at RRG Stockport. The estimated annual salary for this position is approximately £30,000.We are seeking a customer-focused professional who can provide an outstanding experience for our customers when they visit us to collect their new vehicle....
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Customer Experience Associate
7 days ago
Stockport, Stockport, United Kingdom ASDA Full timeRole OverviewWe are seeking a Customer Experience Associate to join our team at ASDA. In this role, you will work across various departments to ensure the efficient running of our stores.You will be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves.Your primary goal will be to...
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Stockport, Stockport, United Kingdom Redefined Ltd Full timeAt Redefined Ltd, we are committed to delivering a fantastic customer experience through our Retail team. As a Customer Experience Transformation Specialist, you will play a key role in coaching and developing others to deliver exceptional customer service and upsell our products in store.Key ResponsibilitiesDrive commercial performance and achieve KPIsKnow...