Customer Experience Strategist
3 days ago
As a key member of our team, you will be responsible for driving customer-centric marketing initiatives. This role requires a collaborative mindset, working closely with various teams to put the customer voice first.
Key Responsibilities
- Develop and execute an annual customer marketing plan that aligns with business objectives.
- Create and manage multi-channel marketing campaigns to engage and retain customers.
- Promote customer advocacy through cross-functional collaboration and engagement strategies.
What We Offer
An attractive salary based on experience and achievement, as well as opportunities for learning and career growth. Our company offers flexible working hours and remote work options, providing a dynamic and supportive environment for professional development.
Requirements
- Strong experience in customer marketing or advocacy in a tech, HR, or B2B SaaS environment.
- Experience in developing integrated campaigns to support upsell/cross-sell of products to existing customers.
- Excellent content marketing skills with strong written and verbal communication abilities.
- Strategic thinking ability, proactive attitude, and comfort with change and managing multiple projects and stakeholders.
About Us
We are a global HR services company offering people solutions across the employee journey. Our mission is to empower businesses to succeed through innovative HR solutions.
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