Customer Service Representative

6 days ago

Bracknell, Bracknell Forest, United Kingdom eRecruitSmart Full time
About the Role

We are seeking a highly skilled Customer Care Advisor to join our team at eRecruitSmart. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Manage customer concerns and resolve issues in a fair and efficient way
  • Provide product information and answer customer questions
  • Be an ambassador for our brand and promote a positive image
  • Collaborate with internal teams to ensure seamless customer interactions
Requirements
  • Proven experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing requirements
  • Strong problem-solving skills and attention to detail
  • Proficiency in Microsoft Office and other relevant software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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