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Customer Service Representative

2 months ago


Bracknell, Bracknell Forest, United Kingdom Source4 Personnel Solutions Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Source4 Personnel Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to customers.
  • Process customer orders and handle returns and exchanges.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Meet or exceed customer satisfaction targets and sales goals.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in MS Office and customer relationship management software.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.